General Manager in Training - East Windsor

FGG Spa, LLC; East Windsor Township (NJ); On-site; USD 40,000 - 45,000; Full time

Job summary

FGG Spa, LLC is seeking a dynamic Spa Leader as a General Manager in Training in East Windsor, NJ. The ideal candidate will drive sales, manage front desk operations, and foster a positive team environment. With a competitive salary package of up to $45,000 and a focus on leadership development, this role offers excellent opportunities for advancement in a nurturing work culture.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• 1–3 years of leadership experience.
• Proficiency in MS Office and Google Docs/Sheets.
• Flexibility for varied schedules, including weekends and holidays.

Responsibilities

• Achieve performance goals such as Membership Conversion and Booking Efficiency.
• Lead the front desk team to exceed sales targets.
• Provide exceptional guest experiences.

Skills

Excellent communication skills

Customer conflict resolution

Organizational skills

Team player

Attention to detail

Tools

MS Office

Google Docs/Sheets

Zenoti

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Massage and Facial Spa East Windsor, located at 72 Princeton Hightstown Rd, East Windsor, NJ 08520, is seeking a dynamic Spa Leader! The ideal candidate has 1–3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will focus initially on front desk operations, client experience, and sales performance, with a clear pathway to future management roles. Promotions depend on market growth, role availability, and performance, but our goal is continuous leadership development. If you are a motivated leader passionate about growth and success, we’d love to hear from you!

What Sets Us Apart?
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating 60 locations across 8 states. Our core culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment that prioritizes your growth and well-being. We support your career development through regular coaching, training, and leadership opportunities.Compensation Package: We offer a competitive package with a base hourly rate, uncapped commissions, and bonuses. GMITs can earn up to $45,000 annually, depending on performance.

As a General Manager in Training, you will:

• Achieve performance goals such as Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Lead the front desk team to exceed sales and performance targets
• Provide exceptional guest experiences, measured by Service Level Standard scores
• Oversee daily front desk operations
• Assist the General Manager in daily business management
• Train, monitor, and coach team members
• Help recruit, onboard, and train new front desk staff
• Maintain knowledge of services and educate clients on benefits
• Promote sales, promotions, and events
• Uphold spa cleanliness standards
• Handle administrative tasks such as sales reporting and cash handling

The GMIT role involves a varied schedule, including weekends, days, evenings, and holidays. Flexibility is preferred.

Role Requirements

• Passion for people and service excellence
• Flexible hours, including nights, weekends, and holidays
• Occasional travel for training or events
• Excellent communication skills
• A fast learner with a positive attitude
• Proficiency in MS Office, Google Docs/Sheets; experience with Zenoti or similar systems is a plus
• Strong team player and independent worker
• Organizational skills with attention to detail and multitasking
• Customer conflict resolution skills

We can’t wait to meet you!