General Manager, In-Store

Forage; San Francisco (CA); Hybrid; USD 200,000 - 230,000; Full time

Benefits offered by this job

Hybrid work model

Equity

Medical, Dental & Vision coverage

Team lunches

Job summary

Forage, a leader in modern payments, is seeking an experienced head of in-store partnerships. You will own the in-store strategy and P&L, build relationships with large grocery partners, and drive cross-functional collaboration with Product and Engineering to deliver integrations and co-built solutions.

You will negotiate terms, track performance, and stay ahead of fintech trends to unlock long-term value for the business.

Qualifications

• 10+ years professional experience within payments and/or POS ecosystems.
• Bachelor's degree or equivalent.
• Experience in POS, Payments/FinTech, or B2B.
• Experience working with regulated payments at POS such as SNAP, WIC.
• MBA preferred.
• Experience communicating/influencing C-level decision makers.
• Experience negotiating complex deals.
• Comfort working in ambiguous environments.

Responsibilities

• Own the full development and implementation of the Forage in-store strategy — ranging from channel identification to sourcing and evaluation to negotiation and go-to-market execution.
• Identify and prioritize strategic partner opportunities that align with company goals and product roadmap.
• Collaborate closely with Product and Engineering to scope and deliver integrations and co-built solutions.
• Serve as the internal voice of the partner—ensuring their needs and potential impact are reflected in roadmaps and decision-making.
• Negotiate commercial and technical terms that align incentives and unlock long-term value.
• Track performance of partnerships and lead joint business reviews to ensure sustained success.
• Stay ahead of trends in fintech, APIs, embedded finance, and the evolving payments stack.
• Own and operate the in-store P&L for Forage.

Skills

Payments leadership

C-level influence

Deal negotiation

Partner management

Education

Bachelor's degree or equivalent

MBA preferred

Job description

About Us

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.

About Us

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance. Watch our story and see why we do what we do.

What We Are Looking For

Forage is looking for an experienced payments leader to lead the company’s in-store partnerships strategy, build relationships with large, strategic grocery partners as well as partners across fintech, hardware, and more. This leader will own the in-store payments P&L for Forage. The in-store line of business is critical to Forage as it builds its portfolio of opportunities to better serve merchants and customers. This role will be responsible for developing a strategy to make Forage a critical part of the in-store payments infrastructure. This leader will also be responsible for bringing in leads, tracking leads, and analyzing business opportunities and identifying new opportunities. It will lead contract negotiations including deal economics. The role will also support the identification and growth of new products, features and verticals for the in-store experience. It will work closely with product, tech, and company leadership, reporting to the Chief Revenue Officer.

Basic Qualifications

• 10+ years professional experience within payments and/or POS ecosystems
• Bachelor's degree or equivalent

Preferred Qualifications

• Experience in POS, Payments/FinTech, or B2B
• Experience working with regulated payments at POS such as SNAP, WIC, etc
• Preferred Education: Masters in Business Administration (MBA)
• Experience and expertise communicating/influencing C-level business decision makers
• Experience negotiating complex deals
• Comfort working in ambiguous environments

Key Responsibilities

• Own the full development and implementation of the Forage in-store strategy — ranging from channel identification to sourcing and evaluation to negotiation and go-to-market execution
• Identify and prioritize strategic partner opportunities that align with company goals and product roadmap
• Collaborate closely with Product and Engineering to scope and deliver integrations and co-built solutions
• Serve as the internal voice of the partner—ensuring their needs and potential impact are reflected in roadmaps and decision-making
• Negotiate commercial and technical terms that align incentives and unlock long-term value
• Track performance of partnerships and lead joint business reviews to ensure sustained success
• Stay ahead of trends in fintech, APIs, embedded finance, and the evolving payments stack
• Own and operate the in-store P&L for Forage

Our Offer

This role is Hybrid in New York or San Francisco, we define hybrid as 2-3 days in office. We will consider remote within North America on a case-by-case basis.

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

• Expected salary range: $200,000 – $230,000 USD base salary plus a variable component
• Meaningful equity
• Meaningful work that makes a positive impact on our society.
• 100% of Medical, Dental and Vision premium coverage for yourself and dependents.
• Enjoy regular team lunches at our New York or San Francisco offices, fostering collaboration and connection over great food.
• A fun and caring environment that prioritizes transparency, growth, and ownership.
• A talented, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage[dot]com directly to get an update on your candidacy.

Integrity & Fairness

To maintain a fair and equitable hiring process for all candidates, we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience, judgment, and communication.

Please note

We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage.

Please note

Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

E-Verify Notice

Forage participates in E-Verify to confirm employment eligibility for all newly hired employees. Learn more by reviewing the E-Verify Participation Poster.