GENERAL MANAGER IManager in Training

Big Sandy Superstore; Florence (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP)

Health Insurance (PPO or HSA options)

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Paid Time Off

Employee Discount

Opportunity for advancement

Job summary

Big Sandy Superstore in Florence, KY, is hiring a General Manager I – Manager In Training to oversee retail operations and lead a sales team. The position requires a minimum 48-hour work week, strong leadership skills, and a commitment to team success.

Qualified candidates should have a high school diploma and previous experience in retail management or customer service. Benefits include an Employee Stock Ownership Program, Health Insurance, and opportunities for advancement.

Qualifications

• Previous demonstrated experience in a customer satisfaction environment.
• Prior retail management or supervisory experience would be beneficial.

Responsibilities

• Manage a minimum of a 48-hour weekly retail schedule.
• Achieve personal sales goals and support the sales team.
• Conduct team meetings to motivate and educate sales professionals.
• Coach sales professionals for improvement in their sales techniques.
• Work with Corporate HR to maintain staffing levels.

Skills

High energy with an enthusiastic personality

Excellent multitasking skills

Strong communication skills

Time-management skills

Education

High school diploma or equivalent

Job description

General Manager I – Manager In Training

Reports to: Regional Manager

Benefits

• Employee Stock Ownership Program (ESOP)
• Health Insurance (PPO or HSA options)
• Dental Insurance (no waiting period)
• Vision Insurance
• Life Insurance (US$10,000 paid by company)
• 401(k) Plan (company covers administrative fees)
• Paid Time Off (competitive policies)
• Employee Discount (generous discount on all merchandise)
• Opportunity for advancement

Responsibilities

• Work a minimum of a 48‑hour weekly retail schedule
• Achieve personal sales goal
• Effectively assist with managing the sales team and new hires
• Provide training and set goals for the sales team
• Create an extraordinary experience for guests
• Provide support to the store’s management team whenever needed and be able to fulfill their role and duties as necessary
• Great communication with the store's management team regarding individual and department performance
• Conduct morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals and the management team
• Focus on driving sales including all steps of the sales process
• Coach a sales professional one‑on‑one to improve the sales process
• Shadow sales professionals to ensure the sales process is being followed
• Recognize sales professional’s weaknesses during actual sales interaction and coach them to improve
• Debrief a sales professional immediately after a sales interaction to recognize strengths and areas for improvement
• Set individual goals for sales professionals based on store goals
• Constant communication with sales professionals regarding their progress toward goals
• Demonstrate passion for working with others and seeing team and individual success
• Learn all roles and functions within the store and operations
• Work with Corporate HR Department to build a great team and maintain full staffing levels within location
• Travel may be required
• Learn to live in the numbers

Qualities We Are Looking For

• High energy with an enthusiastic personality and great attitude toward retail sales environment
• Strong leader with a team‑first attitude, high commitment and work ethic
• Reliable, accountable, and holds others accountable
• Excellent multitasking, communication, and time‑management skills
• Willingness to accept a promotion at any location in the assigned region

Education and Experience

• High school diploma or equivalent combination of education and experience
• Previous demonstrated experience in a customer satisfaction environment (preferred)
• Previous retail management/supervisory experience

Position Type

• Full‑Time / Regular

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.