General Manager II

LLS Lineage Logistics Services, LLC; Raynham (MA); On-site; USD 109,000 - 196,000; Full time

Benefits offered by this job

Medical, dental, life & disability保险

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays

Job summary

Lineage Logistics seeks an experienced General Manager to lead a high-performing warehouse and distribution facility in Raynham, MA. You will drive safety, customer satisfaction, and financial results while mentoring a skilled team and delivering operational excellence.

As GM, you will own budgets, capital investments, and KPI performance, partnering with sales and customers to grow the business and improve service levels.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field; equivalent experience will also be considered.
• 4+ years of leadership experience in warehouse operations, distribution, logistics, supply chain, or a related operational environment.
• Proven success managing facility performance, budgets, operational KPIs, and continuous improvement initiatives.
• Demonstrated experience leading, developing, and motivating teams in a fast-paced operational setting.
• Strong experience with Warehouse Management Systems (WMS) and operational technologies.
• Working knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
• Strong analytical, problem-solving, and decision-making skills with the ability to navigate ambiguity and drive results.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Proficiency with Microsoft Office and data-driven performance management tools.
• Ability to travel up to 25% as business needs require.

Responsibilities

• Lead and develop warehouse leaders and frontline employees to build an engaged, high-performing workforce.
• Foster a culture of safety, accountability, collaboration, and continuous improvement.
• Provide ongoing performance feedback and develop opportunities for growth.
• Oversee day-to-day facility operations while ensuring compliance with policies, food safety requirements, and regulatory standards.
• Deliver key operational and financial performance metrics.
• Analyze performance, identify improvement opportunities, and implement sustainable solutions.
• Manage receipt, storage, handling, and distribution of products.
• Budget, operating expenses, capital investments, and equipment utilization to meet objectives.
• Monitor KPIs and develop action plans to exceed targets.
• Drive cost-effective decision-making while maintaining service and quality.
• Partner with customers and grow the business through strong relationships and cross-functional collaboration.
• Lead Lean, Six Sigma, and other process improvement initiatives; leverage data to drive decisions.

Skills

Leadership experience

WMS experience

Lean Six Sigma

Analytical skills

Communication skills

Travel up to 25%

Education

Bachelor's degree in Business/Supply Chain/Logistics/Operations

Tools

Warehouse Management Systems (WMS)

Job description

Why Join Us?

Lead a business-critical operation with significant influence over performance and customer success. Make a measurable impact on safety, service, operational excellence, and financial results. Partner with cross-functional leaders to shape business strategy and drive growth. Develop and mentor talented teams while advancing your own leadership career. Join an organization committed to innovation, continuous improvement, and operational excellence. We are seeking an experienced and results-driven General Manager to lead a high-performing warehouse and distribution facility. This role is ideal for a strategic leader who thrives in fast-paced environments, excels at developing teams, and is passionate about delivering exceptional customer service while driving operational excellence. As the GM, you will have full responsibility for facility performance, including safety, customer satisfaction, financial results, workforce development, and continuous improvement initiatives. You will play a critical role in optimizing operations, growing customer relationships, and creating a culture of accountability, engagement, and success.

What You'll Do

• Lead and Develop High-Performing Teams
• Recruit, coach, mentor, and develop warehouse leaders and frontline employees to build an engaged, high-performing workforce.
• Foster a culture of safety, accountability, collaboration, and continuous improvement.
• Provide ongoing performance feedback and create development opportunities that support individual and team growth.
• Drive Operational Excellence Lead day-to-day facility operations while ensuring compliance with all company policies, food safety requirements, and regulatory standards.
• Deliver key operational and financial performance metrics, including productivity, labor management, service levels, and profitability.
• Analyze operational performance, identify opportunities for improvement, and implement sustainable solutions that enhance efficiency and customer satisfaction.
• Ensure the safe, accurate, and efficient receipt, storage, handling, and distribution of products.
• Own Financial and Business Performance Manage facility budgets, operating expenses, capital investments, equipment utilization, and space optimization to achieve business objectives.
• Monitor performance against established KPIs and develop action plans to exceed operational and financial targets.
• Drive cost-effective decision-making while maintaining exceptional service and quality standards.
• Partner with Customers and Grow the Business Build strong relationships with existing customers while delivering best-in-class service and operational support.
• Collaborate with Sales leadership to support business development activities, including prospecting, solution design, rate development, contract negotiations, and customer onboarding.
• Serve as a trusted partner to customers by identifying opportunities to enhance service, improve operations, and support long-term growth.
• Champion Continuous Improvement Lead Lean, Six Sigma, and other process improvement initiatives that improve efficiency, reduce waste, and enhance operational performance.
• Leverage data, analytics, and warehouse management systems to drive informed business decisions.
• Promote innovation and best practices across facility operations.

What We're Looking For

• Required Qualifications Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field; equivalent experience will also be considered.
• 4+ years of leadership experience in warehouse operations, distribution, logistics, supply chain, or a related operational environment.
• Proven success managing facility performance, budgets, operational KPIs, and continuous improvement initiatives.
• Demonstrated experience leading, developing, and motivating teams in a fast-paced operational setting.
• Strong experience with Warehouse Management Systems (WMS) and operational technologies.
• Working knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
• Strong analytical, problem-solving, and decision-making skills with the ability to navigate ambiguity and drive results.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Proficiency with Microsoft Office and data-driven performance management tools.
• Ability to travel up to 25% as business needs require.

Physical & Environmental Requirements

Ability to work in temperature-controlled environments, including freezer conditions as low as -20°F (-25°C) and dry storage conditions up to 100°F (37°C), while wearing company-provided PPE and freezer gear. Ability to lift up to 40 pounds (18 kg), depending on facility requirements. Ability to work safely and effectively in industrial environments with varying noise levels.

Pay Range

Pay Range:$108,900.00 - $195,900.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.