General Manager II

FedEx Logistics; Elk Grove Village (IL); On-site; USD 130,000 - 221,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Elk Grove Village, IL seeks a Branch Leader to oversee daily operations, drive customer service excellence, and manage a large team while delivering strong P&L results. You will handle account management, staff hiring/training, and ensure compliance with company policies.

The role requires leadership, strategic vision, and deep knowledge of freight forwarding and logistics processes. Competitive pay and comprehensive benefits are offered.

Qualifications

• Experience in Freight Forwarding / Logistics with international freight operations
• Proven ability to manage a diverse team
• Strong negotiation and analytical skills under pressure
• Sales orientation and commercial acumen to grow business
• Customer-oriented with solution focus
• Leadership to motivate staff and drive performance

Responsibilities

• Oversee day-to-day branch operations
• Manage staff of 30-200 employees
• Own financial and operational KPI results for the branch
• Account management and customer relations per company standards
• Provide management reports to senior leadership
• Communicate policies and core values; educate staff
• Hire, train and develop employees
• Ensure branch compliance metrics are met
• Oversee EHS&S site maintenance and safety
• Perform other related duties as assigned

Skills

Staff management

KPI reporting

Account management

Customer relations

Hiring & training

Compliance

Finance basics

Leadership

Strategic planning

Excel

Communication

Education

Degree in International Business/Trade/Logistics

Freight forwarding apprenticeship

Tools

CargoWise

MS Office

Job description

Responsible for overseeing the day-to-day activities, customer service excellence, business development and overall P&L results of the Branch office.

• Responsible for staff of 30-200 employees. Responsible for financial and operational KPI results of branch
• Responsible for account management and customer relations activities in line with company standards.
• Management of day-to-day operations performed by employees of the branch
• Provides relevant management reports and information to senior management team
• Responsible for communication of Company policies, guiding principles and core values, as well as education of staff regarding these
• Responsible for hiring, training and development of employees
• Responsible for ensuring that branch compliance metrics are met in line with company standards.
• Personnel matters in accordance with Human Resources policies.
• Maintenance of the site services in accordance with Company standards regarding environment, health security and safety (EHS&S)

Perform other related duties as assigned.

• Experience in the Freight Forwarding / Logistics / Transportation industry required, including experience with international freight operations (Seafreight, Airfreight)
• Experience managing a diverse team of direct reports, including managers of people
• Ability to work successfully under pressure, including strong negotiation, problem solving and analytical skills;
• Subject matter expert in Freight Forwarding / Logistics procedures and practices
• Degree/Diploma in International Business, Trade, Logistics, or a related field preferred;
• Completion of a freight forwarding apprenticeship program is an asset
• Must be Sales oriented and have Commercial Acumen to identify opportunities to grow the business and increase profitability
• Must be Customer Oriented and create solutions to meet customer needs
• Strong leadership ability required, including experience motivating staff and driving performance improvements
• Strategic vision and ability to implement plan· Organizational, communication and interpersonal skills
• Knowledge of air/ocean import/export freight operations
• Use of cargo wise operations system· PC skills including MS Office applications
• Sales management skills· Customer and Account Management skills
• Thorough understanding of finance and branch/product profitability
• Ability to read a Balance Sheet and allied financial data
• Good knowledge of Excel and use of spreadsheets.

Preferred Qualifications

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement, and tuition reimbursement.

Pay: 11,663.95 - 19,828.72 USD Monthly

Additional Details

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.