General Manager I - Distribution

DHL Germany; Pennsylvania; On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a General Manager I - Distribution to lead the national warehouse operations. You will drive strategic processes, optimize warehouse workflows, and guide a team of Operations Managers and staff to ensure safety, efficiency, and exceptional customer service.

With responsibility for the site's P&L, you will monitor performance, manage vendor relationships, and present Monthly/Quarterly Business Reviews.

Qualifications

• 5+ years of managerial/supervisory experience in warehousing or distribution.
• 2+ years in supply chain, warehousing, or distribution operations.
• Experience with 3PL/contract logistics preferred.
• WMS experience preferred; P&L responsibility preferred.

Responsibilities

• Oversee day-to-day warehouse operations (receiving, storing, shipping).
• Develop strategies to optimize processes, reduce costs, and boost productivity.
• Lead and coach Operations Managers and staff; build a strong team culture.
• Ensure safety compliance and maintain a clean, efficient site.
• Leverage WMS and technology to track inventory and performance.
• Manage vendor relationships and cost-effective service delivery.
• Prepare reports on performance, inventory, and key metrics.
• Maintain strong customer relationships and drive satisfaction.
• Own the site's P&L and present regular business reviews.

Skills

Staff management

P&L management

Strategic planning

Cross-functional leadership

Warehouse operations

Education

Bachelor's degree or equivalent

Job description

General Manager I - Distribution

The General Manager I role has a national salary range of $120,000 - $155,000.

DHL Supply Chain offers multiple benefits including

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• General Bonus Plan
• 401K
• a generous PTO policy

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description:

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education and Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor's degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.

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