General Manager I

Aramark Correctional Services; Milwaukee (WI); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client to meet operating and financial goals. You will lead a team to deliver excellent service, build client relationships, and ensure safety and regulatory compliance.

The role requires strong leadership, budgeting acumen, and the ability to translate contract terms into actionable operations. You will collaborate with finance to optimize performance and drive growth within the service portfolio.

Qualifications

• Bachelor's degree in Facilities or Business Management preferred.
• Strong focus on client services, entrepreneurship and growing the business.
• Savvy interpersonal skills to communicate with clients and senior management.
• Ability to read and implement contractual requirements to address issues.
• Experience in service industry, contract services, or hospitality.

Responsibilities

• Leads a team that provides operational expertise in contracted services and manages execution.
• Manages client and community relationships at the location and drives satisfaction.
• Builds and leads a management team to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth.
• Partner with Finance to manage a budget and improve financial performance.
• Ensures compliance with regulations and maintains records and reports.
• Ensures adherence to Aramark standards including safety and conduct policies.

Skills

Leadership

Operations management

Budgeting

Client relations

Safety awareness

Contract terms

Education

Bachelor's degree in Facilities or Business Management

Job description

Job Description

As a General Manager you will plan, manage, and guide multiple contracted services for a client to meet operating and financial goals, client objectives, and customer needs.

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Job Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.

Proven ability leading through other managers.

Experience in creating and managing a department budget, financial controls and analysis.

Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.