General Manager HVAC/Plumbing/Construction

Top Echelon Software, LLC; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) 4% Match

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

Top Echelon Software, LLC is seeking a General Manager to lead our HVAC/plumbing division, owning the division’s operations and P&L, and driving profitability. You will manage field technicians, dispatch, and office staff while scaling revenue and ensuring top-tier service.

Key responsibilities include budgeting, pricing strategy, team development, and expanding commercial maintenance contracts and residential memberships. Flexibility for extended hours may be required.

Qualifications

• 3–5 years of project management experience in construction
• Bachelor’s degree in construction science or related field
• HVAC and general construction knowledge
• California Driver License with clean DMV record
• Excellent written and verbal communication
• Strong organizational and administrative skills
• Proficient with Microsoft Office and Excel
• Willingness to work flexible schedule, overtime and weekends
• Background check and drug screen required

Responsibilities

• P&L Ownership: Manage the division's budget and hit gross profit targets.
• Team Leadership: Recruit, train, and mentor plumbers, apprentices, and office staff.
• Operational Excellence: Oversee dispatching, scheduling, and job workflows to maximize efficiency.
• Business Growth: Develop and execute sales strategies for maintenance contracts and market share.
• Customer Relations: Escalation point for inquiries and disputes, uphold brand reputation.

Skills

Project management

Team leadership

Budgeting

Communication

Scheduling

Excel

MS Office

Education

Bachelor’s degree in construction science or related field

Tools

MS Office

Job description

General Manager to lead our HVAC/plumbing division, optimize our daily operations, and scale our revenue to the next level.

Position Overview

As the General Manager, you will take full ownership of the division’s operational and financial success. You will manage the full lifecycle of our plumbing department—from field technicians and dispatch to P&L management, safety compliance, and business growth. If you are an experienced leader who knows how to motivate tradespeople, streamline field workflows, and drive profitability, we want you on our team.

Key Responsibilities

• P&L Ownership: Manage the division's budget, track labor and material costs, and implement strategic pricing models to consistently hit gross profit margin targets.
• Team Leadership: Recruit, train, and mentor licensed plumbers, apprentices, and office staff. Foster a culture of accountability, safety, and excellent craftsmanship.
• Operational Excellence: Oversee daily dispatching, scheduling, and job workflows to maximize technician efficiency and minimize call-back rates.
• Business Growth: Develop and execute sales strategies to expand our commercial maintenance contracts, residential membership plans, and overall market share.
• Customer Relations: Act as the final point of escalation for customer inquiries and project disputes, ensuring an exceptional brand reputation.

What We Are Looking For

• Skills and Qualifications:

  Three to five years of experience in managing projects in construction; or bachelor’s degree in construction science or related fields; or an equivalent certification combined with experience, and education preferred.

  Extensive knowledge and work experience in the trade of HVAC and general construction.

  California Driver License, with clean DMV record

  Excellent communication skills, both written and verbal

  Strong organizational and administrative skills

  Strong and solid typing skills, and a proficiency with Microsoft Office and Excel Software programs

  Ability to work in a team environment

  Uses independent judgment and discretion in prioritizing and managing situations

  Must be willing to work a flexible schedule, overtime and weekends as required

  Familiarity with computers and software programs for job costing, scheduling, and estimating

  Ability to be flexible, decisive, and work effectively under pressure and in a fast-paced environment

  Coordinate several major activities at once, while analyzing and resolving specific problems

  Establish and maintain good working relationships with many different people inside and outside of the company

• Licensing: A valid [Journeyman / Master Plumber] license is a major plus, but a strong business background in the trades will be heavily considered.
• Requirements: Must pass a background check, drug screen, and possess a clean driving record.

Benefits:

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance