General Manager HVAC/Plumbing/Construction

Top Echelon Software, LLC; California; Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Top Echelon Software, LLC is seeking a General Manager to lead our HVAC/plumbing division, owning the division's operational and financial success. You will manage the full lifecycle of the plumbing department, from field technicians to P&L management, safety compliance, and growth initiatives.

The role requires 3–5 years of construction project management, strong HVAC experience, and a California driver license.

Formación

• 3–5 years of experience managing construction projects.
• Extensive HVAC and general construction experience.
• California Driver License with clean DMV record.
• Excellent written and verbal communication skills.
• Strong organizational and administrative skills.
• Proficiency with Microsoft Office and Excel.
• Willingness to work a flexible schedule, overtime and weekends as required.

Responsabilidades

• P&L Ownership: manage division budget, costs, and pricing to hit gross margins.
• Team Leadership: recruit, train, and mentor plumbers, apprentices, and staff.
• Operational Excellence: oversee dispatch, scheduling, and job workflows to maximize efficiency.
• Business Growth: develop sales strategies to grow maintenance contracts and market share.
• Customer Relations: handle escalations and protect brand reputation.

Conocimientos

P&L management

Team leadership

Operations planning

Communication

Educación

Bachelor’s degree in construction science

Herramientas

Microsoft Office

Descripción del empleo

General Manager to lead our HVAC/plumbing division, optimize our daily operations, and scale our revenue to the next level.

Position Overview

As the General Manager, you will take full ownership of the division’s operational and financial success. You will manage the full lifecycle of our plumbing department—from field technicians and dispatch to P&L management, safety compliance, and business growth. If you are an experienced leader who knows how to motivate tradespeople, streamline field workflows, and drive profitability, we want you on our team.

Key Responsibilities

• P&L Ownership: Manage the division's budget, track labor and material costs, and implement strategic pricing models to consistently hit gross profit margin targets.
• Team Leadership: Recruit, train, and mentor licensed plumbers, apprentices, and office staff. Foster a culture of accountability, safety, and excellent craftsmanship.
• Operational Excellence: Oversee daily dispatching, scheduling, and job workflows to maximize technician efficiency and minimize call-back rates.
• Business Growth: Develop and execute sales strategies to expand our commercial maintenance contracts, residential membership plans, and overall market share.
• Customer Relations: Act as the final point of escalation for customer inquiries and project disputes, ensuring an exceptional brand reputation.

What We Are Looking For

• Skills and Qualifications:

  Three to five years of experience in managing projects in construction; or bachelor’s degree in construction science or related fields; or an equivalent certification combined with experience, and education preferred.

  Extensive knowledge and work experience in the trade of HVAC and general construction.

  California Driver License, with clean DMV record

  Excellent communication skills, both written and verbal

  Strong organizational and administrative skills

  Strong and solid typing skills, and a proficiency with Microsoft Office and Excel Software programs

  Ability to work in a team environment

  Uses independent judgment and discretion in prioritizing and managing situations

  Must be willing to work a flexible schedule, overtime and weekends as required

  Familiarity with computers and software programs for job costing, scheduling, and estimating

  Ability to be flexible, decisive, and work effectively under pressure and in a fast-paced environment

  Coordinate several major activities at once, while analyzing and resolving specific problems

  Establish and maintain good working relationships with many different people inside and outside of the company

• Licensing: A valid [Journeyman / Master Plumber] license is a major plus, but a strong business background in the trades will be heavily considered.
• Requirements: Must pass a background check, drug screen, and possess a clean driving record.

Benefits:

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance