General Manager-Hourly

IRMG GROUP; Greenwood (MS); On-site; USD 50,000 - 55,000; Full time

Job summary

IRMG GROUP in Greenwood, IN is seeking a General Manager to oversee daily restaurant operations, ensuring efficiency and compliance with company standards.

You will lead recruitment, manage inventory and budgets, maintain customer service excellence, and drive performance to deliver top-quality products.

This role demands strong people skills, teamwork, and the ability to stay calm under pressure in a fast-paced setting.

Qualifications

• Excellent customer service experience.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Cash handling and store safety awareness.

Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including product preparation, customer relations, maintenance, and inventory management.
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.

Skills

People skills

Team collaboration

Customer service

Quality focus

Calm under pressure

Cash handling

Store safety

Communication skills

Job description

Job Details

Job Location: Burger King at Greenwood Park Mall-1251 US Hwy 31 N - Greenwood, IN 46142

Position Type: General Manager

Salary Range: $50,000.00 - $55,000.00 Salary

Job Category: Operations

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences.

We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience.

Job Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
  • Product preparation and delivery
  • Customer relations
  • Restaurant maintenance and repairs
  • Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.