General Manager - Hilton and Hilton Garden Inn Bengaluru Embassy Tech Village

Hilton Worldwide, Inc.; Village of Hilton (NY); On-site; USD 70,000 - 130,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic General Manager to lead their hotel operations. This role involves overseeing daily operations, ensuring exceptional guest service, and driving financial profitability. The ideal candidate will possess strong leadership skills, a solid grasp of financial management, and the ability to inspire a diverse team. Join a globally recognized company that values its team members and is committed to delivering remarkable hospitality experiences. If you thrive in a fast-paced environment and are passionate about guest satisfaction, this opportunity is perfect for you.

Qualifications

• Proven experience as a Hotel General Manager with strong leadership skills.
• Solid understanding of financial management principles and budgeting.

Responsibilities

• Manage daily hotel operations and ensure guest satisfaction.
• Drive financial success by exceeding key performance indicators.
• Inspire and lead the hotel team to achieve collective goals.

Skills

Leadership

Financial Management

Communication

Negotiation

Operations Management

Team Development

Customer Service

Market Analysis

Education

Bachelor's Degree in Hospitality Management

Previous Hotel General Manager Experience

Job description

Job Description - General Manager - Hilton and Hilton Garden Inn Bengaluru Embassy Tech Village (HOT0BKHF)

Job Number:

HOT0BKHF

Work Locations:

Hilton Bengaluru Embassy Tech Village, Devarabisnahalli, Outer Ring Road, Bengaluru 560103

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

1. Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.

2. Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel.

3. Stay ahead of market trends and seize new opportunities.

1. Inspire a culture of excellence by providing strong leadership to all team members.

2. Monitor and develop team member performance, particularly the executive team and department heads.

3. Foster a workplace where every team member thrives and contributes to the property’s collective goals.

1. Manage operations with a keen eye for detail.

2. Monitor guest feedback and implement improvements as necessary to exceed guest expectations.

3. Deliver exceptional service to ensure every guest leaves with a desire to return.

4. Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures.

5. Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives.

1. Guarantee the highest standards of hotel upkeep, safety and guest satisfaction.

2. Conduct regular inspections to ensure compliance with quality and brand standard requirements.

3. Implement improvement initiatives to enhance overall guest experience and hotel reputation.

1. Build strong rapport with hotel owners through proactive and on-going communication.

2. Serve as a primary liaison between hotel owners and corporate entities.

3. Prior Hotel General Manager experience with strong Operations knowledge.

4. Success in driving commercial returns and revenue.

5. Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.

6. Outstanding communication and negotiation skills with a customer-first mindset.

7. Solid grasp of financial management principles and experience in budgeting and forecasting.

8. Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!