General Manager - High Rise

FirstService Residential; Los Angeles (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits including health plans

401K match

Paid time off

Job summary

A leading company in community management is seeking a General Manager for high-rise buildings in Los Angeles. The role involves overseeing operations, managing staff, and ensuring compliance with regulations. Ideal candidates will have strong communication skills, experience in community management, and a Bachelor’s degree is preferred. Comprehensive benefits are offered, making this a great opportunity for career growth.

Qualifications

• At least three years of relevant community management experience.

Responsibilities

• Overseeing building operations and managing staff and vendors.
• Developing budgets and ensuring compliance with safety standards.

Skills

Math

Communication

Customer Service

Conflict Resolution

Education

Bachelor’s Degree

CCAM Certification

CMCA Certification

PCAM Certification

Tools

General Office Equipment

Job description

Join to apply for the General Manager - High Rise role at FirstService Residential

The General Manager ensures Association business is executed in a timely and accurate manner, in accordance with governing documents, policies, regulations, and laws. The role involves overseeing all aspects of building operations, maintaining relationships with residents and the board, managing staff and vendors, handling budgets, and ensuring compliance with safety and community standards.

Compensation: $90-100k

Responsibilities include:

1. Understanding and enforcing community governing documents.
2. Learning and utilizing company systems and policies.
3. Managing staff recruitment, training, and supervision.
4. Promoting service standards and inspecting building and systems.
5. Responding to resident requests and managing vendor contracts.
6. Participating in board meetings, preparing agendas, and financial reports.
7. Developing budgets, plans, and community programs.
8. Ensuring safety, compliance, and effective communication.
9. Managing legal, audit, and community needs.
10. Performing operational tasks and special projects as needed.

Skills and Qualifications:

• Strong math, communication, and customer service skills.
• Knowledge of HOA rules, facility maintenance, and financial management.
• Resilient, service-oriented, and capable of handling conflict.
• Bachelor’s Degree preferred; certifications like CCAM, CMCA, or PCAM are a plus.
• At least three years of relevant community management experience.

Physical Requirements and Environment:

• Ability to lift 25 lbs, sit, stand, and move around the property.
• Availability for extended hours, including evenings and weekends.

Supervisory Responsibilities:

• Managing on-site personnel and vendors.
• Setting performance expectations and ensuring policy adherence.

Tools and Travel:

• Use of general office equipment and a valid driver’s license.
• Reliable transportation for site visits and meetings.

What We Offer:

• Comprehensive benefits including health plans, 401K match, paid time off, and more.

About Us:

FirstService Residential manages over 9,000 communities across North America, committed to a positive workplace culture and professional growth.

Visit our website for more information: www.fsresidential.com/California

Disclaimer: This description provides a general overview and is not exhaustive. Management may assign additional duties as needed. We are an equal opportunity employer, committed to diversity and inclusion, and conduct background checks on applicants.