General Manager | Hampden House

B. F. Saul Company; Bethesda (MD); On-site; USD 90,000 - 155,000; Full time

Job summary

An established industry player is seeking a General Manager to lead operations at a new luxury property in Bethesda. This role requires a passion for customer service and strong leadership skills to manage staff performance and resident satisfaction. The General Manager will develop marketing strategies, ensure compliance with housing regulations, and drive financial success through effective sales management. Join a dynamic team that values diversity and offers growth opportunities in a collaborative environment. If you are ready to make a significant impact in a thriving community, this is the perfect opportunity for you.

Benefits

Competitive Salary

Sales Incentive Program

Tuition Reimbursement

401(K)

Commuter Benefits

Diverse Work Culture

Qualifications

• 5-7 years of experience in hi-rise management preferred.
• Strong knowledge of relevant laws including Fair Housing and ADA.

Responsibilities

• Oversee all resident services and community operations.
• Lead the sales team to generate income and ensure resident satisfaction.
• Ensure compliance with all federal, state, and local laws.

Skills

Leadership

Customer Service

Organizational Skills

Sales Management

Knowledge of Landlord Tenant Laws

Knowledge of Fair Housing

Knowledge of ADA

Knowledge of OSHA

Education

Bachelor's Degree

Job description

Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), and The Milton at Twinbrook Quarter. Coming soon Hampden House (2025). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.

Do you have a passion for leadership, customer service, and managing beautiful hi-rise properties? Do you have strong organizational skills, an outgoing personality and the ability to connect with various people?

If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a General Manager with B.F. Saul Company and Affiliates at our new property Hampden House in Bethesda, Maryland.

The General Manager oversees all resident services at Hampden House and overall Community operations.

About the Opportunity

The General Manager will manage the operations of the community to include staff performance, resident satisfaction, and financial success. A successful General Manager will generate income by effectively leading the sales team, monitoring market conditions, controlling budget, attracting residents and retaining them through outstanding customer service.

The General Manager will engage in all aspects of the community’s operations from the implementation of programs and services for residents and prospective residents to achieve annual business goals to reporting and managing leasing files.

The General Manager will develop a thorough understanding of the assigned community's competitive set and make pricing and marketing recommendations to optimize performance within the market.

Additionally, the General Manager will ensure compliance with all federal, state, and local laws, specifically Fair Housing and affordable housing regulations.

What’s Required

You will need a minimum of five to seven (5-7) years of relevant job experience (hi-rise management preferred), strong knowledge of Federal, State, and Local Landlord Tenant laws, and a strong knowledge of Fair Housing, ADA and OSHA.

Benefits

We offer great benefits, a competitive salary ($90,000 – $155,000 based on experience), a sales incentive program, tuition reimbursement, 401(K) commuter benefits, a diverse and inclusive work culture, and much more.

Apply today to join our dynamic team!

The Residential division is proud to be an equal opportunity workplace. We promote diversity and equality within all facets of our organization, and we foster an environment that recognizes employees’ unique skillsets and ensures that all employees have an equal opportunity to grow and advance.

If you are a candidate in need of assistance or an accommodation in the application process, please contact [e-mail] or 301-986-6000.

Equal Opportunity Employer/Veterans/Disabled