General Manager — Growth, Ops & Customer Experience

Domino's

Winchester (KY)

On-site

USD 65,000 - 95,000

Full time

9 days ago

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Job summary

Domino's in Winchester, KY is seeking an experienced General Manager to oversee all business operations, drive growth, and ensure exceptional customer satisfaction. You will lead a professional team, develop strategic plans, and manage finances to maximize profitability.

The role requires strong leadership, financial acumen, and a customer-focused mindset in a fast-paced environment. Flexibility for evenings and weekends is expected.

Qualifications

Proven experience as a General Manager or in a similar senior leadership role.
Strong leadership and people management capabilities.
Experience with budgeting, forecasting, and cost control.

Responsibilities

Lead and inspire a team to achieve organizational goals.
Develop and implement strategic plans to improve performance and profitability.
Oversee daily operations, ensuring efficiency, quality, and policy compliance.
Manage financial aspects including budgeting, forecasting, and cost controls.
Build and maintain relationships with customers, vendors, and stakeholders.
Monitor market trends and identify growth opportunities.
Ensure high customer service standards across departments.
Collaborate with department heads to optimize processes.

Skills

Leadership

Strategic planning

Financial management

Communication

Team building

Customer service

Problem solving

Decision making

Multitasking

Time management

Education

Bachelor's degree in Business Administration or related field

Job description

The role requires strong leadership, financial acumen, and a customer-focused mindset in a fast-paced environment. Flexibility for evenings and weekends is expected.

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