General Manager - Growth, Ops & Customer Experience

Apex MtW Regional; California; Presencial; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry-Leading Compensation

Comprehensive Benefits

Career Growth

Supportive Culture

Descripción de la vacante

Apex Service Partners is seeking a General Manager for our Los Angeles location to lead operations, growth, and exceptional customer experiences. This role requires strategic leadership and hands-on execution across sales, service, and operations.

Lead a high-performing team, manage budgets and targets, and drive continuous improvement in a fast-paced home services environment. Competitive compensation and comprehensive benefits available.

Formación

• Minimum 5 years in a General Manager or regional leadership role.
• Experience managing a P&L, driving sales growth.
• Ability to build and lead high-performing teams in a fast-paced environment.
• Customer-driven mindset with a focus on service excellence.
• Process-oriented thinker able to implement scalable systems.

Responsabilidades

• Oversee all aspects of the business, ensuring profitability and top-tier customer satisfaction.
• Set and exceed revenue, profitability, and customer service goals.
• Recruit, mentor, and retain high-performing teams across sales, service, and operations.
• Deliver an outstanding customer experience that builds loyalty and long-term growth.
• Manage budgets, P&L statements, and key performance metrics.
• Implement best practices and continuous improvement initiatives to optimize productivity.

Conocimientos

Leadership

P&L management

Team leadership

Customer focus

Operations oversight

Descripción del empleo

Overview

General Manager/General Manager in Training – Apex Service Partners (Los Angeles)

Are you a dynamic leader with a passion for driving business growth and operational excellence? Apex Service Partners is seeking an experiencedGeneral Manager to lead operations at one of our premier locations in the Los Angeles market. This role is ideal for a high-energy professional with a proven track recordin the home servicesindustry,someone who thrives on building strong teams and delivering exceptional customer experiences.

Why Join Apex Service Partners?

Apex Service Partners is a national network of industry-leading residential service providers specializing in HVAC, plumbing, and electrical services. We are committed to creating a best-in-class workplace culture where employees are supported, rewarded, and empowered to succeed.

WhatYou’llDo

• Lead and Grow– Oversee all aspects of the business, ensuring operational efficiency, profitability, and top-tier customer satisfaction

• Drive Performance– Set and exceed revenue, profitability, and customer service goals

• Develop Talent– Recruit, mentor, andretainhigh-performing teams across sales, service, and operations

• Customer-Centric Focus– Deliver an outstanding customer experience that builds brand loyalty and long-term success

• Financial Oversight– Manage budgets, P&L statements, and key performance metrics

• Operational Excellence– Implement best practices and continuous improvement initiatives tooptimizeproductivity

WhatWe’reLooking For

• Proven Leadership– Minimum of 5 years in a General Manager, Regional Manager, or similar leadership role

• Strong Business Acumen– Experience managing a P&L, driving sales growth, andoptimizingoperations

• People-First Mentality– Ability to build and lead high-performing teams in a fast-paced environment

• Customer-Driven Mindset– Commitment to delivering outstanding service and fostering customer loyalty

• Process-Oriented Thinker– Ability to implement and improve systems for efficiency and scalability

What We Offer

• Industry-Leading Compensation– Competitive base salary plus performance-based incentives

• Comprehensive Benefits– Health, dental, vision, and retirement plans

• Career Growth– Opportunity to lead and expand a high-growth business within a leading national service network

• Supportive Culture– A people-first work environment with a strong leadership team dedicated to your success

At Apex Service Partners, we believe great businesses are built by great leaders. If you're ready to invest in your future and develop the skills to lead a high-performing organization, we encourage you to apply today.

Apex Service Partners is anEqual Opportunity Employer. Weprovideequal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status,gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.