General Manager - Growth, Ops & Customer Experience

Apex MtW Regional; California (MO); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Industry-Leading Compensation

Comprehensive Benefits

Career Growth

Supportive Culture

Job summary

Apex Service Partners is seeking a General Manager for our Los Angeles location to lead operations, growth, and exceptional customer experiences. This role requires strategic leadership and hands-on execution across sales, service, and operations.

Lead a high-performing team, manage budgets and targets, and drive continuous improvement in a fast-paced home services environment. Competitive compensation and comprehensive benefits available.

Qualifications

• Minimum 5 years in a General Manager or regional leadership role.
• Experience managing a P&L, driving sales growth.
• Ability to build and lead high-performing teams in a fast-paced environment.
• Customer-driven mindset with a focus on service excellence.
• Process-oriented thinker able to implement scalable systems.

Responsibilities

• Oversee all aspects of the business, ensuring profitability and top-tier customer satisfaction.
• Set and exceed revenue, profitability, and customer service goals.
• Recruit, mentor, and retain high-performing teams across sales, service, and operations.
• Deliver an outstanding customer experience that builds loyalty and long-term growth.
• Manage budgets, P&L statements, and key performance metrics.
• Implement best practices and continuous improvement initiatives to optimize productivity.

Skills

Leadership

P&L management

Team leadership

Customer focus

Operations oversight

Job description

Apex Service Partners is seeking a General Manager for our Los Angeles location to lead operations, growth, and exceptional customer experiences. This role requires strategic leadership and hands-on execution across sales, service, and operations.

Lead a high-performing team, manage budgets and targets, and drive continuous improvement in a fast-paced home services environment. Competitive compensation and comprehensive benefits available.