General Manager, Full Time, Leawood - Pottery Barn

Pottery Barn; Leawood (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in home furnishings seeks a General Manager to enhance customer experiences and lead a diverse team. Responsibilities include achieving sales goals, managing store operations, and fostering a People First culture. The ideal candidate will have strong leadership and communication skills, with a proven track record in retail management. This role offers opportunities for professional growth and development within a supportive environment.

Benefits

Employee discount

401(k) and investment options

Paid time off and holidays

Health, dental, and vision insurance

Wellness programs

Qualifications

• 4+ years management experience in retail.

Responsibilities

• Lead to achieve sales and expense goals.
• Train and motivate associates in sales and customer service.
• Ensure exceptional customer experience.

Skills

Leadership

Problem Solving

Communication

Multitasking

Job description

General Manager, Full Time, Leawood - Pottery Barn

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Job Description

We encourage you to apply even if you don't meet every requirement listed. We're interested in building a diverse team and welcoming candidates with different experiences.

About The Team

Our mission is to enhance the quality of our customers’ lives at home. We prioritize our People First culture, focusing on customers, quality, shareholders, integrity, and corporate responsibility.

Overview Of The General Manager Role

You will hire and develop great people, lead to achieve sales and expense goals, manage store operations, maintain inventory and visual standards, and ensure excellent customer service and team relationships.

Responsibilities

• Meet or exceed sales, contest, and payroll goals based on current trends
• Plan and adjust schedules and daily activities to meet business objectives
• Train and motivate associates in sales, customer service, and product knowledge
• Assess performance and provide ongoing feedback
• Conduct performance appraisals and development plans
• Ensure an exceptional customer experience and store environment
• Manage staffing coverage and store presence effectively
• Create a fair, respectful environment aligned with our “People First” philosophy
• Collaborate with District Managers and peers to develop best practices

Criteria

• Proven ability to manage staff to exceed sales while controlling payroll
• Ability to identify talent, build teams, and develop staff
• Strong problem-solving and multitasking skills
• Leadership by example and effective communication skills
• 4+ years management experience in retail

Physical Requirements

• Mobility on the sales floor for extended periods
• Ability to lift and move items up to 75 lbs.
• Successful background check required
• Open availability for full-time or part-time associates, including weekends and holiday seasons

Our Commitment to Diversity, Equity & Inclusion

We believe a culture of diversity and inclusion fosters innovation, high performance, and superior customer experiences. We value authenticity, contributions, and differences in our team members.

Benefits

• Employee discount
• 401(k) and investment options
• Paid time off and holidays
• Health, dental, and vision insurance, including domestic partner benefits
• Wellness programs

Continued Learning

• Development plans and career conversations
• Performance reviews
• Cross-brand opportunities
• Online learning resources
• Leadership development

Note: This role is not eligible for immigration sponsorship or relocation assistance.