General Manager - Friendswood, TX

Fogo de Chão; Town of Texas (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading Brazilian steakhouse is seeking a General Manager to oversee operations and ensure guest satisfaction. The ideal candidate will have extensive experience in restaurant management, particularly in churrasco cuisine, and will be responsible for achieving financial targets and maintaining high service standards.

Qualifications

• 5 years restaurant operations experience required.
• 3 years knowledge of churrasco and churrascaria cuisine preferred.

Responsibilities

• Oversee restaurant leaders and ensure appropriate staffing levels.
• Achieve revenue targets and monitor key plan drivers.
• Ensure guest satisfaction and brand consistency.

Skills

Leadership

Customer Focus

Conflict Management

Education

High School Diploma

Bachelor’s Degree in Hotel/Restaurant Management

Job description

Fogo de Chão is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Fogo, we complement our extraordinary service with extraordinary people.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing a passion and customer focus to the business.

Now Hiring / Immediately Hiring : General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
• Attract, develop, and retain restaurant leadership.
• Ensure appropriate staffing levels throughout the restaurant.
• Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
• Execute the Manager in Development Program for new managers in training.
• Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
• Ensure guest satisfaction and brand consistency in quality of service and product.
• Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
• Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
• Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
• Recognize local and industry dining trends.
• Responsible for full restaurant operational and financial success.
• Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
• Achieve annual EBITDA targets.
• Ensure Guest and employee safety.

Education, Experience & Travel Required

• 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent is required. Bachelor’s degree in hotel / restaurant management is desirable. Combination of experience and education will be considered.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

Physical Demands

The employee must frequently lift and / or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.