General Manager for UPBEAT, High Energy Mexican Restaurant - The Mexicano!

ZipRecruiter; Scottsdale (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Restaurant General Manager to oversee operations and ensure exceptional guest service. The ideal candidate will have strong leadership skills, a background in restaurant management, and a passion for delivering high-quality dining experiences. Responsibilities include managing staff, maintaining inventory, and ensuring compliance with safety regulations. This role requires flexibility in working hours and the ability to thrive in a fast-paced environment.

Qualifications

• 2+ years of restaurant management experience leading a team of 15+.
• Strong financial management and customer service skills.

Responsibilities

• Oversee restaurant operations, ensuring guest satisfaction.
• Control costs, manage inventory, and promote the brand.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Education

High School diploma or GED

Tools

MS Office

Aloha

HotSchedules

Job description

Job DescriptionJob Description

Job Overview

The Restaurant General Manager must be professional, dependable, enthusiastic, and friendly. The General Manager must work well under pressure, have previous restaurant management experience, and be excited to join a team that is dedicated to detail. This position is accountable for the store’s performance and requires strong organizational and communication skills to drive our commitment to excellent guest service and high-quality dining! Overall responsibilities include team leadership and motivation, financial management, guest satisfaction, and additional administrative tasks.

Responsibilities and Duties

● Oversee coordination of the entire restaurant operation, including front-of-house and back-of-house

● Deliver superior guest services and ensure absolute customer satisfaction

● Respond efficiently to customer complaints

● Enforce and offer the best quality of products possible

● Organize and supervise shifts

● Appraise personnel’s performance and provide feedback to keep them upbeat and productive

● Estimate consumption, forecast requirements, and maintain inventory

● Track compliance with sanitation and safety rules and regulations

● Control costs and cut waste

● Successfully promote and publicize the brand

● Nurture a positive working environment and lead by example asrestaurant supervisor

● Track operations and start corrective actions

Requirements

● At least 21 years of and has earned a High School diploma or GED

● 2 or more years of restaurant management experience managing a team of 15 or more employees at a time, interacting frequently with guests and coaching employees to assume increasingly challenging roles

● Demonstrated career experience in customer service management

● Extensive food and beverageknowledge

● Acute financial management skills

● Available to work flexible hours including weekends, evenings, and holidays

● Experience with Windows and MS Office, Aloha, HotSchedules and an understanding of inventory control systems is a plus

● Ability to understand and follow specific recipes, processes and systems with precision and consistency

● Possess strong organizational skills and can effectively prioritize needs (solid multitasker)

● Thrives in a fast-paced, high-pressure environment

● Able to take direction as well as delegate tasks accordingly

● Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus

● Able to lift and carry at least 30 lbs. and stand for 8 plus hours

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