General Manager for Popeyes in Montgomery

TICE; Montgomery (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Retirement plan with employer matching

Paid time off

Career advancement opportunities

Employee discounts

Job summary

Popeyes is seeking a Restaurant General Manager in Alabama to oversee daily operations, ensuring top-tier customer service and adherence to brand standards. You will lead a team, manage food quality, sanitation, and efficiency, while driving profitability and guiding staff training and development.

Ideal candidates will have restaurant management experience, strong leadership, and a proven track record in budgeting and P&L oversight, with flexibility to work varied shifts in a fast-paced

Qualifications

• Must have prior restaurant management experience.
• Strong leadership and team-management abilities.
• Excellent interpersonal and communication skills with customers and staff.
• Solid knowledge of food safety and sanitation regulations.
• Experience with budgeting, cost controls, and P&L management.

Responsibilities

• Manage and supervise all aspects of restaurant operations, including food preparation, cooking, serving, and customer service.
• Oversee daily operations, ensure exceptional service, and maintain high standards of quality, cleanliness, and efficiency.
• Lead a team, provide guidance and training, and collaborate with regional and corporate management.
• Monitor food and labor costs to optimize profitability.
• Maintain health and safety compliance and oversee inventory and stock levels.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Implement marketing and promotional activities to drive sales and engagement.
• Develop strategies to improve efficiency and productivity across the restaurant.

Skills

Leadership

Customer service

Communication

Food safety

Budgeting

Decision-making

Problem-solving

Team motivation

Shift flexibility

Education

High school diploma

Hospitality management cert

Job description

Responsibilities

Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.

As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality, cleanliness, and efficiency. You will lead a team of employees, provide guidance and training, and contribute to the overall success of the restaurant.

• Ensure compliance with Popeyes operational standards, policies, and procedures.
• Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
• Monitor and control food and labor costs to optimize profitability.
• Conduct regular inventory checks, order supplies, and manage stock levels.
• Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement marketing and promotional activities to drive sales and increase customer engagement.
• Develop and implement strategies to improve operational efficiency and maximize productivity.
• Collaborate with regional and corporate management to achieve business objectives.

Requirements

• Previous experience in a restaurant management role, preferably in the fast-food industry.
• Strong leadership skills and ability to effectively manage and motivate a team.
• Excellent interpersonal and communication skills.
• In-depth knowledge of food safety and sanitation regulations.
• Proficient in financial management and budgeting.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Strong problem-solving and decision-making skills.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plans with employer contributions.
• Paid time off and vacation days.
• Career advancement opportunities within the Popeyes franchise.
• Ongoing training and professional development programs.
• Employee discounts on meals and merchandise.
• Positive and inclusive work environment.
• Opportunity to be part of a well-established and respected brand in the fast-food industry.
• Potential for regional or corporate management positions within the organization.

PEOPLE DEVELOPMENT

Develops managerial and leadership abilities of restaurant management staff.

• Consistently and constantly reinforces company values
• Conducts meetings with restaurant management team on a regular basis.
• Provides coaching and feedback on an on-going basis.

EMPLOYEE RELATIONS

• Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
• Coaches restaurant management for improved performance.
• Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

ADMINISTRATION

• Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
• Completes all required financial reports accurately.
• Responds to P&L statements and takes corrective action as necessary.
• Acts as liaison between the field and home office.