General Manager - Fast Casual

NBRHD; City of Saratoga Springs (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

A high-volume, fast-casual restaurant is seeking a hands-on General Manager to lead operations and teams. The ideal candidate will manage multiple food brands, ensuring operational excellence while collaborating with delivery partners. This role demands strong leadership and an entrepreneurial mindset, focusing on optimizing both performance and guest experience.

Qualifications

• Hands-on leader with experience in high-volume dining.
• Comfortable with managing multi-brands and small teams.
• Experience in a dynamic, late-night food environment is advantageous.

Responsibilities

• Oversee daily operations of a multi-brand fast-casual restaurant.
• Lead a lean team, ensuring high performance and operational efficiency.
• Collaborate with delivery partners to enhance service flow.

Skills

Leadership

Operational Excellence

Multi-brand Management

Entrepreneurial Mindset

Team Management

Job description

High-volume, fast-casual restaurant is looking for a hands-on General Manager to take the lead.

This is a day-to-day operational leadership role where you’ll manage multiple food brands, small, fast-moving teams, and collaborate with delivery partners to drive late-night and all-day success.

What We’re Looking For:

• Hands-on operators with leadership experience, used to working with small teams and high volumes.
• Entrepreneurial mindset — you see opportunities, act fast, and take responsibility.
• Experience working in Miami’s dining and late-night environment is a big plus.
• Comfort with multi-brand management — managing different menus and operational styles in a dynamic environment.
• Someone who leads by doing, not just directing.

Responsibilities:

• Oversee day-to-day operations of a high-volume, multi-brand fast-casual restaurant.
• Lead a lean, agile team — hire, train, motivate, and support staff to maintain high performance.
• Ensure operational excellence during peak service times, especially evenings and late nights.
• Collaborate with delivery platforms (Uber Eats, DoorDash, etc.) to optimize flow and order volume.
• Maintain high food quality, speed, and guest experience across multiple menus and service styles.
• Monitor key performance metrics and take proactive steps to meet revenue and service goals.
• Build a culture of accountability, hustle, and pride among your crew.