General Manager | Falcon's Nest | Full Time

Omni Hotels & Resorts; Florida; On-site; USD 60,000 - 80,000; Full time

Job summary

Omni Amelia Island Resort & Spa seeks a Restaurant Manager to lead a high-energy dining team and ensure exemplary guest service in a busy resort setting.

You will oversee shift operations, monitor service standards, and manage staff training, schedules, and payroll while upholding Omni Food & Beverage policies. Strong leadership in a fast-paced environment is essential for success.

Qualifications

• 4+ years leadership in a Restaurant GM role, preferably in a fast-paced environment.
• Experience working in a sports bar is required.
• Understanding of food & beverage financials and cost controls.

Responsibilities

• Oversee assigned shift and assist in overall management.
• Lead staff, conduct pre-meal meetings and training steps.
• Ensure guest satisfaction and manage guest feedback.
• Schedule, payroll, and weekly/monthly forecasting.

Skills

Leadership experience

Restaurant GM

Sports bar experience

Budgeting & cost controls

Staff training

Tools

MS Office

POS systems

Job description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

The Restaurant Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both guests and team members.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach and elevate staff's service.
• Monitor each guest experience.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room.
• Scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.

Qualifications

• 4 years+ leadership experience in a Restaurant General Manager role is highly preferred.
• Experience working in a sports bar is required
• Must have previous experience in a busy, fast paced working environment.
• Must have the ability to manage deadlines and support a team.
• Understanding of Food and Beverage financials including cost and par controls is required
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must have understanding of beer, wine, and cocktail beverage creation knowledge.
• Must have unexpired Food Handlers and TIPS - or obtain upon hire.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Must be able to work indoors and outdoors.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.