General Manager - Fairfield Inn and Suites Manhattan Seaport - New York, NY

Real Hospitality Group; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading hospitality group is seeking a General Manager for their Fairfield Inn and Suites in Manhattan Seaport. This role involves overseeing hotel operations, ensuring high service standards, and managing financial activities. The ideal candidate will have a Bachelor's degree in Hotel Management or Business and significant experience in hotel management. Strong leadership and communication skills are essential for success in this dynamic environment.

Qualifications

• 3-5 years as a General Manager or 5 years as Assistant GM in a first-class hotel.
• Proficiency in computer software.

Responsibilities

• Manage revenue through market analysis and yield management systems.
• Prepare and manage budgets to meet profit goals.
• Recruit, train, and retain staff for excellent guest experiences.

Skills

Communication

Analytical

Decision-Making

Education

Bachelor's Degree in Hotel/Restaurant Management

Business

Tools

Word

Excel

PowerPoint

Access

Job description

General Manager - Fairfield Inn and Suites Manhattan Seaport - New York, NY

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Job Overview

The General Manager oversees the hotel's operations, sales, marketing, and financial activities, ensuring high standards of service, cleanliness, and asset management. Responsibilities include budgeting, staffing, revenue maximization, staff motivation, and communication with ownership and management companies.

Key Responsibilities

1. Provide professional, courteous service consistently.
2. Manage revenue through market analysis, rate strategy, and yield management systems.
3. Prepare and manage budgets, forecast expenses, and control costs to meet profit goals.
4. Ensure guest satisfaction by maintaining service quality and handling complaints effectively.
5. Recruit, train, motivate, and retain staff to deliver excellent guest experiences.
6. Maintain product quality and physical condition of the hotel, including safety and security standards.

Qualifications

• Bachelor's Degree in Hotel/Restaurant Management, Business, or equivalent experience.
• 3-5 years as a General Manager or 5 years as Assistant GM in a first-class hotel.
• Proficiency in computer software (Word, Excel, PowerPoint, Access).
• Effective communication, analytical, and decision-making skills.

Physical and Environmental Requirements

• Ability to sit or stand for extended periods, use a computer, and respond to multiple interruptions.
• Flexible work hours and ability to travel.

Additional Information

This role involves physical activity such as lifting up to 20 lbs, working indoors, and requires strong math and language skills. The position reports to the Vice President of Operations or Regional Operations Director and supervises property staff and vendors.