General Manager - Easton Market

The Gap, Inc.; Easton (Northampton County); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

The Gap, Inc. in the United States is seeking a General Manager to lead a store team to deliver a profitable business plan and achieve key metrics.

You will translate brand vision into store execution, drive sales growth, manage Customer Operations, Merchandising, Product Operations, and talent development. You will coach behaviors to deliver a best-in-class customer experience, build capable teams, oversee budgeting, scheduling, staffing, and compliance while promoting community involvement and

Qualifications

• 3-5 years of retail experience leading others.
• Experience delivering results in a fast-paced store environment.
• Ability to forecast, schedule, and manage store operations.

Responsabilités

• Lead store team to achieve profitable store business plan.
• Drive sales growth through customer operations, merchandising, product operations, and talent development.
• Coach and develop associates to deliver a best-in-class customer experience.
• Oversee budgeting, scheduling, and daily operations to support the P&L.
• Ensure compliance with company standards and policies.

Connaissances

Retail leadership

P&L management

Forecasting

Team development

Communication

Formation

Bachelor's degree preferred

Description du poste

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implement action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills