General Manager - Distribution

Ryder System, Inc.; Norland (FL); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Medical

Dental

Vision benefits start 30 days

401(k) with company match

Stock purchase options

Employee discounts on tools, cars, and

Paid holidays and PTO within firstyear

Maternity leave up to 12 weeks

Job summary

Ryder System, Inc. in Miami Gardens, FL is seeking a General Manager - Distribution to oversee multiple accounts, drive profitability, and meet safety and customer satisfaction goals.

The role emphasizes leadership, KPI ownership, and continuous improvement in a fast-paced logistics environment. Responsibilities include mentoring teams, implementing LEAN practices, and ensuring compliance with SOX and corporate policies.

Qualifications

• Bachelor's degree in business, logistics, supply chain or equivalent plus 2 years relevant work experience.
• Master's degree in related field required.
• 5+ years in supply chain, logistics, warehouse or related field.
• 5+ years in managing and developing direct reports.
• 3+ years in logistics solutions, project management and LEAN.
• 0-1 year in sales or multi-client experience is preferred.

Responsibilities

• Set goals, IDPs, performance evaluations and ongoing feedback.
• Conduct disciplinary actions and warnings.
• Lead Performance Improvement Plans for CLS.
• Develop direct and indirect reports and train staff.
• Review KPI tracking and implement improvements.
• Ensure staff trained in Transportation/Distribution Management.
• Reduce overtime, accidents and optimize staffing.
• SOX invoice reconciliation and revenue recognition duties.
• Coordinate location processes and improvements.

Skills

Project management

Oral and written comms

Professional relationships

Independent & team work

Fast-paced adaptability

Multi-tasking

Time management

Detail oriented

Education

Bachelor in business/logistics

Master's degree

Tools

RD2000 system

Microsoft Office

Ryder products & services

Ryder pricing models

LEAN knowledge

Job description

We are hiring a General Manager - Distribution in Miami Gardens, FL for our Supply Chain Solutions division.

Pay Type: Exempt / Salary paid Twice Per Month.

Annual Salary Pay: $130k.

Annual Bonus Incentive: Up to 20% or more of salary per year.

Schedule: Monday-Friday day shift. Must be available to work other shifts as needed.

Benefits

• Medical
• Dental
• Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Summary

The General Manager manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.

Essential Functions

• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback.
• disciplinary actions.
• Warning Documentation (performance/disciplinary reviews).
• Performance Improvement Plans for CLS.
• Identify situations that needs to be elevated to the director.
• Developing direct and indirect reports.
• Relevant HR Skills Training information.
• Providing on-going employee feedback.
• Conducting quality and effective selection of qualified personnel.
• Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
• Creating location processes and maintaining SCLM.
• Cross-train of CLS and CLC.
• Customer satisfaction/problem resolution.
• Review of KPI tracking and improvement.
• Ensure that all staff is trained in Transportation/Distribution Management.
• Improve employee retention.
• Reduce number of accidents against previous year.
• Ensure that unnecessary overtime is reviewed and reduced.
• Collision/Team Safety Reporting follow up with LM.
• Supervisor First Report of Injury reporting follow up with LM.
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS.
• Conduct on-going self-audits of location processes and individual accountabilities.
• SOX invoice reconciliation to FFM designee (if highest level at account).
• SOX revenue recognition preparation FFM designee (if highest level at account).
• Invoice to customer.
• Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

• Demonstrated project management and facilitation skills.
• Required Strong oral and written communications skills.
• Required Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Required Ability to work independently and as a member of a team
• Required Flexibility to operate and self-driven to excel in a fast-paced environment
• Required Capable of multi-tasking, highly organized, with excellent time management skills
• Required Detailed oriented with excellent follow-up practices

Qualifications

• Bachelor's Degree in in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Required Master's Degree in Related field
• Preferred 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field
• Required 5 years or more in managing, leading and developing direct reports
• Preferred 5 years or more in managing large multi-level teams
• Required 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills
• Required 3 years or more in prior experience in leading teams in a LEAN work environment
• Preferred 3 years or more in Profit & Loss responsibility
• Preferred 1 year or more in managing customer KPIs
• Required 0 to 1 year in Some sales experience
• Preferred 0 to 1 year in Some multi-client experience
• Preferred Knowledge of truck brokerage Advanced
• Preferred RD/Logistics/Transportation industry Advanced
• Preferred Ryder Safety Programs Advanced
• Preferred Ryder Financial Reporting and accounting procedures (Walker) Intermediate
• Preferred Basic PC skills (Microsoft Office) Intermediate
• Required RD2000 computer system Advanced
• Preferred Ryder products & services Advanced
• Preferred Ryder sales process Advanced
• Preferred Ryder pricing models Advanced

Compensation Information

Pay Type: Salaried Minimum Pay Range: $130000 Maximum Pay Range: $130000.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Job Category

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact- while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

EEO Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Contact for Questions

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Compliance

Philadelphia Fair Criminal Records Screening Standards

Washington State Fair Chance Act

EEO is the Law Ryder Pay Transparency Policy.