General Manager - Convenience Store (Blackjack Lane)

gfsapplegreen; Lexington (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

gfsapplegreen in Lexington, SC seeks a salaried Convenience Store General Manager to oversee store operations, staff, inventory, and profitability. You will manage daily activities, ensure store standards, and report results to the District Manager.

The role requires strong leadership, P&L understanding, excellent customer service, and flexibility to work days, evenings, weekends, and holidays. Retail management experience is highly preferred.

Qualifications

• Must be at least eighteen years old.
• Excellent verbal and written communication skills.
• Strong leadership and management skills with ability to motivate staff.
• Experience working toward targets, KPIs, and measurements.
• Understanding of P&L and financials.
• Excellent customer service abilities and positive attitude.
• Flexible and open schedule.

Responsibilities

• Oversee store staff and activities to achieve profitable store location.
• Organize and supervise staff schedules and work allocation.
• Review daily sales reports and cash handling per company policies.
• Maintain store standards in housekeeping, merchandising, presentation and service.
• Lead regular staff meetings to communicate plans and updates.
• Address customer needs and resolve issues to ensure long-term relationships.
• Ensure inventory accuracy through spot counts and checks.
• Collaborate with regional managers on cost-effective advertising and hiring strategies.
• Ensure the store looks clean and inviting and meets targets for gross and net margins.
• Perform related duties as assigned.

Skills

Communication

Leadership

KPI experience

P&L knowledge

Customer service

Flexibility

Retail management

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office (Teams, Excel, Outlook)

Job description

POSITION TITLE: CONVENIENCE STORE GENERAL MANAGER

DEPARTMENT: EXPRESS LANE / PITT STOP SOUTH CAROLINA

REPORTS TO: DISTRICT MANAGER

FLSA: EXEMPT / SALARY

POSITION SUMMARY:

As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit, and reporting.

DUTIES/RESPONSIBILITIES:

• Staff management: interview, selection, and training of all staff for the retail location.

• Organizes and oversees the schedules and work of staff.

• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.

• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.

• Holds regular communication meetings with staff to ensure all plans are carried out.

• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.

• Ensures inventory data is correct by performing spot inventory counts and checks.

• Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.

• Ensures that the store always looks clean and inviting.

• Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers

• Performs other related duties as assigned.

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Must be at least eighteen (18) years of age.

• Excellent verbal and written communication skills

• Strong leadership and management skills with ability to motivate staff.

• Experience working to targets, KPI’s and measurements.

• Understanding of P&L and financials

• Excellent customer service abilities and positive attitude

• Flexible and open schedule

• High School/GED required.

• Customer service experience required.

• Retail management experience highly preferred

• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.

• Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook

• Frequent standing for long periods of time

• Must be able to lift 25-50 pounds at times.