General Manager - Conrad Altay Hemu

Hilton Worldwide, Inc.; Village of Hilton (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic General Manager to lead their property in achieving exceptional guest experiences and profitability. This role involves overseeing the hotel's operations, implementing strategic goals, and fostering a collaborative team environment. With a commitment to integrity and community involvement, the General Manager will play a pivotal role in maintaining the hotel's public image and ensuring compliance with industry standards. If you are passionate about delivering outstanding service and driving team success, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or leisure management.
• At least 1 year in a similar role or 3-5 years as Director of Operations.

Responsibilities

• Oversee property performance and implement Hilton strategies.
• Prepare and implement budgets, forecasts, and work plans.
• Lead the hotel to achieve profitability and satisfaction targets.

Skills

Guest Service

Leadership

Team Collaboration

Integrity

Community Involvement

Education

College Degree or Equivalent

Tools

Microsoft Office

Job description

Job Description - General Manager - Conrad Altay Hemu (HOT0BLKV)

Job Number:

HOT0BLKV

Work Location:

Conrad Altay Hemu land plot No. 2023051 at Ji ke Pu L in, Hemu Town, Burqin County, Hemu 836605

Hilton, with thousands of hotels across over 100 countries, offers numerous opportunities to delight guests. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and others.

If you value the impact of global travel, you might be the right fit for our team. Hilton's purpose is to delight our guests, Team Members, and owners.

The General Manager oversees the property's overall performance, implements Hilton strategies, and ensures the business focuses on profitability.

This role leads senior executives including the Director of Operations, Director of Finance, Director of Human Resources, and the Commercial Director. The GM also maintains the hotel's public image and fosters team spirit.

What will I be doing?

• Live Hilton's values and brand culture daily.
• Lead the hotel to achieve key performance indicators, including profitability, revenue, and satisfaction targets.
• Prepare and implement budgets, forecasts, and work plans.
• Manage property issues such as capital projects, customer service, and refurbishment.
• Make decisions in the best interest of the hotel and Hilton.
• Deliver hotel budgets and set strategic goals.
• Ensure compliance with Hilton standards and regulatory requirements, including safety and hygiene.
• Lead business planning efforts.
• Develop the Hotel Executive team for career growth and succession planning.
• Conduct regular team briefings and respond to audits for continuous improvement.
• Maintain communication with the owner to ensure satisfaction with hotel operations.
• Perform all Hilton-related tasks and responsibilities.

What are we looking for?

A Hilton General Manager is committed to guest service and team collaboration. Key qualities include:

• Passion for delivering exceptional guest experiences.
• Integrity in all actions.
• Leadership and community involvement.
• Teamwork and collaboration.
• Ownership of actions and decisions.
• Sense of urgency and discipline.

Qualifications:

• College degree or equivalent.
• Experience in hospitality, travel, or leisure management.
• At least 1 year in a similar role or 3-5 years as Director of Operations or Commercial Director in international brand hotels.
• Proficiency in English and Chinese, including translation skills.
• Proficiency in Microsoft Office.
• Resourceful, creative, and adaptable.

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to providing exceptional experiences and creating a welcoming environment for our Team Members and guests. Our vision is to fill the earth with the light and warmth of hospitality, and our Team Members are central to this mission.