General Manager - Commercial Cleaning Experience at a University Required

ZipRecruiter; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a General Manager to lead commercial cleaning operations in Philadelphia. This dynamic role requires a strategic thinker with a strong background in facilities management and business development. You will oversee daily operations, ensuring service commitments are met while managing budgets and enhancing customer satisfaction. With opportunities for growth and a focus on innovation, this position offers a chance to make a significant impact in a thriving company. If you are passionate about operational excellence and team leadership, this is the perfect opportunity for you.

Benefits

Paid holidays and vacation

Health benefits

Life insurance

401K plan

Car allowance

Phone and laptop provided

Bonus and commission potential

Opportunities for growth

Qualifications

• 5+ years of experience in commercial cleaning and facilities management.
• Strong leadership and communication skills are essential.

Responsibilities

• Develop long-term strategies and oversee daily operations.
• Manage expenses related to cleaning services and ensure compliance.

Skills

Commercial cleaning operations

Leadership skills

Business development

Budgeting experience

Operational applications proficiency

Communication skills

Organizational skills

Planning skills

Job description

Job Description

Pritchard Industries is a leading facilities service company committed to delivering exceptional service to our clients. With a focus on excellence and innovation, we provide a wide range of facility management solutions tailored to meet the unique needs of each client.

We are seeking a General Manager, based in Philadelphia. This position is an integral member of the Mid-Atlantic Region's management team, responsible for leading commercial cleaning operations, ensuring service commitments are met, and exceeding budget and growth expectations. The role involves overseeing scheduling, staff training, performance management, and meeting operational and sales targets. Additionally, the General Manager will manage corporate expenses related to customer deliveries and aim to increase revenues through additional service sales and supporting the sales team in expanding the customer base.

Note: This role is a field position.

Qualifications:

• Relevant work experience in commercial cleaning operations and overseeing higher education sites/universities.
• Minimum five (5) years of progression in janitorial or similar industry.
• Operations or building/facilities management experience.
• Proficiency with operational applications and technology.
• Strong communication, leadership, organizational, and planning skills.
• Business development and budgeting experience.

Responsibilities:

• Develop long-term strategies and annual business plans for growth.
• Oversee daily operations, sales activities, budgets, and personnel.
• Manage expenses related to cleaning services, including delivery, labor, and supplies.
• Maintain regular communication with clients to ensure satisfaction and adapt to their evolving needs.
• Review service delivery, staffing, and performance reports to identify issues.
• Analyze processes to enhance customer satisfaction and service quality.
• Collaborate with company leaders to evaluate performance and regulatory trends.
• Ensure compliance with customer contract commitments and schedule services accordingly.
• Allocate resources and maintain inventories of supplies.
• Monitor service delivery performance and address deficiencies.
• Recruit, train, and develop cleaning staff.
• Engage with senior management and clients to promote business growth.
• Perform other duties as needed.

Benefits:

• Salary: $70,000 to $90,000/year, depending on experience.
• Paid holidays and vacation.
• Health benefits, life insurance, FSA, and dependent care.
• 401K plan.
• Bonus and commission potential.
• Car allowance, phone, and laptop provided.
• Opportunities for growth.

EEO Notice:

Pritchard Industries is an Equal Opportunity Employer and considers all qualified applicants without regard to race, creed, genetic information, sex, age, childbirth or related medical conditions, handicap, servicemember status, or veteran status, among other protected categories.