General Manager - Commercial

onni; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

HSA & FSA

Annual education allowance

Referral program

Team-building events

Friends and Family hotel rates

Job summary

Onni is seeking a General Manager to maximize asset value by directing all day-to-day operations for a Class A office building in Chicago. You will lead budgeting, capital plans, and capital improvements while ensuring top-tier tenant satisfaction and strong tenant relationships.

The role requires extensive leadership, financial acumen, and compliance with local codes. Proficiency in Yardi, Prism, and Office Suite is essential; a strategic, results-driven mindset is expected.

Qualifications

• Bachelor's degree in business administration, Real Estate, or related field.
• 8–10 years of progressive experience as Commercial General Manager or similar in real estate.
• Proven track record of driving financial performance and tenant satisfaction.
• Exceptional leadership and communication skills to inspire teams.
• Proficiency in Yardi, Prism, and Microsoft Office.

Responsibilities

• Direct all day-to-day building operations for Class A office building.
• Lead the development and execution of annual budgets and capital plans.
• Oversee service contracts bid processes and project procurement.
• Oversee accounts receivable and enforce rent collection per leases.
• Lead financial audits and tenant surveys to drive improvements.
• Oversee building amenities and event spaces and staff training.
• Approve purchases and ensure alignment with budget constraints.
• Develop policies, filings, and compliance with codes and regulations.
• Collaborate with Leasing to maximize property revenue and renewals.

Skills

Leadership

Communication

Interpersonal skills

Financial acumen

Tenant satisfaction

Education

Bachelor's degree in Business Administration, Real Estate, or related field

Tools

Yardi

Prism

Microsoft Office Suite

Job description

Job Description

The ideal candidate will possess a proven track record of success in senior leadership roles within the real estate industry, demonstrating exceptional financial acumen, strong leadership capabilities, and a commitment to delivering unparalleled tenant satisfaction. As the General Manager, you will play a critical role in maximizing the value of our assets, fostering strong tenant relationships, and driving overall property performance.

Perks & Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

• Direct all day-to-day building operations for Class A office building.
• Lead the development and execution of annual budgets, income and expense statements, and capital improvement plans.
• Lead competitive bid processes for service contracts and projects throughout the building.
• Oversee accounts receivable and enforce rent collection policies in accordance with lease terms and company procedures.
• Lead efforts in completing financial audits and distributing annual tenant surveys, leveraging insights to drive continuous improvement.
• Oversee extensive world class building amenities and event space.
• Teach and train building staff and third-party team members.
• Approve purchases of supplies and equipment, ensuring alignment with budgetary constraints.
• Oversee the processing and approval of all accounts payable, ensuring invoices are coded accurately, authorized in accordance with budget parameters, and submitted in compliance with company procedures and payment timelines.
• Assist in developing comprehensive policies and procedures, while also preparing annual jurisdictional forms and filings.
• Oversee property operations to safeguard and enhance asset value, maintaining compliance with local and state codes and regulations.
• Develop and implement robust preventive maintenance programs, managing tenant improvement construction projects with efficiency and precision.
• Monitor performance of in-house and contracted services, taking decisive action to address any deviations from established standards.
• Oversee the Engineering department, providing strategic direction and accountability for all mechanical, electrical, plumbing, HVAC, and life safety systems, ensuring peak performance, code compliance, and proactive maintenance execution.
• Develop multi-year capital project plans, overseeing the seamless execution of projects to enhance property value and functionality.
• Establish effective communication protocols to ensure seamless information sharing among all stakeholders.
• Collaborate closely with the Leasing Department to execute new and renewal leases aligned with strategic objectives, maximizing property revenue.
• Identify and capitalize on opportunities to improve tenant recovery ratios, while effectively managing property capital expenditures.
• Prepare and implement comprehensive financial reports, including budgets, variance analyses, and cash flow forecasts.
• Spearhead the implementation of a robust tenant retention program, fostering strong relationships and ensuring tenant satisfaction.
• Maintain regular communication with tenant representatives, promptly addressing any issues or concerns to enhance tenant experience.
• Conduct periodic inventories of building contents and property condition, proactively identifying and addressing any maintenance or repair needs.
• Set clear goals and objectives for all direct reports, conducting comprehensive performance evaluations and developing tailored training programs.
• Perform other duties as assigned.

What You Bring

• Bachelor's degree in business administration, Real Estate, or related field (preferred).
• Minimum of 8-10 years of progressive experience as Commercial General Manager, Property Manager, or similar role within the real estate industry.
• Proven track record of driving financial performance, optimizing property value, and fostering tenant satisfaction.
• Exceptional leadership, communication, and interpersonal skills, with a demonstrated ability to lead and inspire teams to achieve excellence.
• Proficiency in Yardi, Prism and Microsoft Office Suite.
• Thorough understanding of local and state codes and regulations governing property management.
• Strong problem-solving abilities and a proactive, results-oriented approach to leadership.

Salary Range: $120,000 - $150,000

About The Company

Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle,