General Manager - Coddingtown Mall

Gap Inc; Santa Rosa (CA); Presencial; USD 65.000 - 110.000; Jornada completa

Descripción de la vacante

Gap Inc. in Santa Rosa, CA is seeking a General Manager to lead a store team and deliver a profitable business plan. You will drive sales growth through all store operations and ensure a best-in-class customer experience aligned with the brand vision.

You will coach and develop talent, manage scheduling and forecasting, and lead the implementation of standard operating procedures. A strong focus on inclusivity, results, and community involvement is required, with flexible scheduling including

Formación

• 3–5 years of retail leadership experience.
• College degree preferred.
• Experience managing budgets and schedules.

Responsabilidades

• Lead store team to deliver a profitable plan and meet key metrics.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget in support of the P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach and provide feedback to sustain performance.
• Implement SOPs and initiatives to improve operations.
• Foster an inclusive store environment and customer experience.
• Represent the brand and monitor competitive activity.
• Support community involvement and omni-channel initiatives.

Conocimientos

Leadership

Communication

People management

Forecasting

Educación

Bachelor's degree or equivalent

Descripción del empleo

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills