General Manager - Classen Curve

Gap Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a General Manager to lead a dynamic store team and drive profitable sales growth. In this pivotal role, you will be the bridge between the brand vision and its execution, ensuring that your store meets key performance indicators while fostering a best-in-class customer experience. With responsibilities ranging from team development to operational excellence, you'll leverage your retail expertise to create an inclusive environment that maximizes efficiency and productivity. This is a fantastic opportunity to make a significant impact in a thriving retail environment.

Qualifications

• 3-5 years of retail experience leading teams.
• Demonstrated ability to deliver results and communicate effectively.

Responsibilities

• Analyze results and drive key performance indicators.
• Build productive teams through sourcing and developing talent.
• Ensure compliance with all standards and promote community involvement.

Skills

Retail Management

Team Leadership

Customer Service

Business Acumen

Time Management

Planning and Prioritization

Education

College Degree or Equivalent Experience

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and Talent Development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

• Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations supporting the P&L.
• Build highly productive teams through sourcing, selecting, and developing people.
• Be accountable for team performance through coaching and feedback.
• Teach and train to build capabilities.
• Lead the implementation and execution of all Standard Operating Procedures and initiatives.
• Create an inclusive environment.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and understand the competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, nights, weekends, and holidays.
• Ability to travel as required.
• Business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

About the company

Gap Inc. is the largest specialty retailer in the United States, and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.