General Manager, Central (Delivery Station Regional Leader)

Jitsu, Inc.; Indianapolis, Dallas (IN, TX); Sur place; USD 175 000 - 195 000; Plein temps

Résumé du poste

Jitsu, Inc. is seeking a General Manager, Central to own the Central region end-to-end, including inbound sort, warehouse operations, and final-mile delivery from Pittsburgh to Austin. The role anchors Indianapolis and Dallas sites, with travel up to 25%.

Reporting to the VP of Operations, you will lead site ops managers, drive safety, cost control, and growth through new sites, while partnering with Finance on budgets and forecasts in a fast‑growing urban logistics network.

Qualifications

• 10+ years of operations experience in logistics, parcel, or warehousing with multi-site leadership.
• Experience with P&L or cost-center ownership, budgeting and forecasting.
• Proven ability to develop managers who advance to site leadership.
• Strong data-driven decision making with solid Excel/Sheets skills.

Responsabilités

• Oversee inbound sort, warehouse operations, and final-mile delivery across the Central region.
• Drive on-time delivery, manage cost drivers, and partner with Finance on budgets.
• Lead site operations managers and regional planning, coaching managers.
• Establish standard work, scorecards, and roll out new systems region-wide.
• Ensure safety, compliance, and audit-readiness across sites.
• Act as regional contact for key shippers, addressing service failures and improvements.
• Support growth via new sites and lanes as the company expands.

Connaissances

Data-driven decision making

Leadership

Budgeting

Cross-functional leadership

Formation

Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or related field

Outils

Excel

Google Sheets

Description du poste

General Manager, Central (Delivery Station Regional Leader)

About Jitsu

Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in major U.S. metro urban areas across the U.S, enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.

General Job Description Summary

Reporting to the Vice President of Operations, the General Manager, Central owns the Central region end-to-end: inbound sort, warehouse operations, and final-mile delivery from Pittsburgh to Austin. The region is anchored by our Indianapolis and Dallas regional sorts, which feed the Midwest and Texas networks respectively.

Primary Responsibilities

Warehouse and sort. Run safe, efficient operations at every Central site, including the Indianapolis and Dallas regional sorts that downstream markets depend on to make their routes each morning.

Final mile. Own on-time delivery and every final-mile metric for the region, from dispatch through delivery completion and the customer's experience at the door. Driver Services and Network Capacity support you with driver supply, forecasting, and capacity planning. You own the results.

People. Lead site operations managers and a regional planning manager, and develop the supervisors and leads beneath them. Hire well, coach directly, hold people accountable, and build a robust leadership bench.

Cost and performance. Own the region's cost drivers: labor productivity, cost per package, and third-party labor and vendor spend. Build budgets and forecasts with Finance and explain the variance.

Standard work. Put a daily operating rhythm, scorecards, and standard processes in every building. Support the rollout of new systems across the region.

Safety and compliance. Partner with EHS and Loss Prevention to keep sites safe, audit-ready, and compliant.

Customers. Be the regional operations contact for key shippers. Root‑cause service failures, implement robust action plans, and close them for good.

Growth. Launch new sites and lanes in support of the company's ongoing expansion.

Position Requirements

• 10+ years of operations experience in logistics, parcel, or warehousing, with 5+ years leading multi‑site operations through managers
• Direct operating experience in both warehouse or sort operations and final‑mile delivery
• Ownership of a P&L or cost center, including budgeting, forecasting, and labor planning
• A track record of developing managers who went on to run their own sites
• Data‑driven decision making at pace, with quantifiable results. Strong Excel or Google Sheets skills.
• Comfort building process and structure in a high‑growth environment where the systems are still being built in parallel with live operations.

Position Preferences

• Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or a related field
• Experience operating with independent contractor or gig delivery fleets
• E-commerce and small parcel experience
• Lean, Six Sigma, or similar continuous improvement background

Hours

This position requires weekend, night, and holiday hours according to the needs of the company. There is not a set shift as this is a 24/7 operation, with the Daily Sort taking place overnight. As part of the site leadership team, this role requires on‑call availability and flexibility to provide on‑site coverage across shifts often.

Physical Requirements

• -Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl.
• -Move or lift up to 60 pounds at times.

Travel

This position can require up to 25% travel nationally as coverage support for other sites.

Compensation

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions.

175,000 - 195,000 USD per year (United States)

Jitsu uses technology, including artificial intelligence tools, to support our recruiting process, such as reviewing application responses. These tools assist our team; hiring decisions are made by people.