General Manager - Bicentennial Unity Plaza

sportadvisory; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Sports Facilities Management, LLC invites applications for the General Manager role at Bicentennial Unity Plaza in Indianapolis. You will oversee financial and operating performance, drive profitability, and champion a culture of accountability across departments.

The position requires strategic leadership, staff development, tight budget control, and collaboration with ownership and advisors to advance growth, efficiency and exceptional guest experiences.

Qualifications

• At least 7 years of management experience.
• P&L management and budgeting experience of $1MM+.
• Leadership in food & beverage, recreation, and entertainment.
• Experience contracting or overseeing sponsorships, events and related services.
• Marketing program experience.
• Operational knowledge of risk management.

Responsibilities

• Analyze operations to evaluate performance and identify cost reductions or policy changes.
• Appoint department heads and delegate responsibilities.
• Establish departmental responsibilities and coordinate across sites.
• Coordinate budgetary control systems and administrative processes.
• Direct financial and budget activities to fund operations and maximize investments.
• Direct HR activities including staffing and leadership appointments.
• Set policies and strategic objectives to maximize productivity and returns.
• Implement corrective action plans to solve organizational problems.
• Prepare and present reports on activities, expenses, budgets, and compliance.
• Negotiate contracts with suppliers, distributors, and agencies.
• Oversee promotional campaigns and project budgets.

Skills

P&L management

Leadership

Operations knowledge

Sponsorships & events contracting

Marketing programs

Bachelor's degree (related field)

Travel readiness

Education

Bachelor's degree in business management or related field

Job description

GENERAL MANAGER - Bicentennial Unity Plaza

Sports Facilities Management, LLC

LOCATION: Indianapolis, IN

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (SEASONAL EXEMPT)

ABOUT THE COMPANY:

Bicentennial Unity Plaza is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Indianapolis, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Bicentennial Unity Plaza is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of Sports Facilities Management, LLC. The objectives for this position include:

• Optimizing overall profitability
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major business initiatives

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
• Appoint department heads or managers and assign or delegate responsibilities to them.
• Establish departmental responsibilities and coordinate functions among departments and sites
• Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
• Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
• Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
• Direct and give strategic direction to all departments
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Organize and approve promotional campaigns
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members in order to recommend approval or to suggest changes
• Continually research new technologies to increase efficiency within the business
• Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
• Any additional duties assigned by the VP of Venue Management

MIMIMUM QUALIFICATIONS:

• Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
• Proven management and leadership experience in the food and beverage, recreational, and entertainment industry
• Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
• Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services preferred
• Prior experience managing marketing programs
• A minimum of 7 years of management experience
• Operational knowledge of risk management
• Skilled at identifying and creating opportunities to deliver revenue goals
• Sports programming and sports event operations expertise required
• Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience

TRAVEL REQUIREMENTS:

• Minimal travel as needed to trade shows, SFM leadership conferences

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Ability to travel to national events and regionally by car
• Must be able to lift 40 pounds waist high
• Will be required to sit for extended periods of time operating a computer
• Will be required to conduct venue tours
• Office environment has intermittent noise, normal in nature