General Manager at KidStrong North Austin

Skilz for Kids; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Job summary

KidStrong North Austin is seeking a General Manager to lead a busy center, drive sales, and ensure a high-energy environment for coaches, kids, and families.

You will manage operations, build member satisfaction, recruit and train staff, and actively coach 3–5 classes weekly while using KidStrong’s curriculum and tools to promote growth and engagement.

Qualifications

• Experience with kids aged 15 months to 11 years.
• Excellent ability to engage parents/guardians.
• Proficient with Google, Microsoft and social media platforms.
• CPR certification or willingness to obtain it.

Responsibilities

• Lead center operations and KPIs to ensure smooth daily performance.
• Drive membership growth by setting goals and converting leads.
• Lead, recruit and train coaches; develop team professionally.
• Coach and deliver curriculum; monitor attendance and progress.
• Communicate clearly via Slack and Email, keeping the team aligned.
• Coordinate with franchisee and HQ teams to maintain consistency.

Skills

Coaching background

People skills

Tech savvvy

CPR certification

Tools

Google Suite

Microsoft Office

Social media platforms

Job description

Benefits:

• Competitive salary
• Paid time off

Job Posting: KidStrong General Manager

Center: KidStrong North Austin

Reports To: Sheri McDonald

Compensation: 50-65k/yr

Welcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading!

As the General Manager, you’ll be working to create an amazing environment where coaches, kids, and families thrive. Your mission? Drive sales, keep members happier than a kid in a candy store, and make every day at KidStrong extraordinary!

What You’ll Be Doing:

Center Operations:

• Master the Numbers: Know your KPIs and financials inside and out
• Relationship Guru: Be the friendly face everyone loves to see
• Keep it Running: Maintain a spotless center and a smooth operation
• Delegate Tasks: Make sure your team is on point and you aren’t burnt out
• Flex Your Weekly Schedule: Work 4 weekdays and 1 weekend shift

Sales:

• Drive Membership: Work with your team to set goals and fill those class spots
• Lead the Charge: Dial the phones, send the texts, and turn the leads into KidStrong members
• Be the Face: Arrange and attend local events that make KidStrong the talk of the town

Leadership:

• Foster Growth: Inspire your team to be their best selves on and off the blue floor
• Recruit & Train: Find, onboard, and develop rockstar coaches
• Develop: Use KidStrong’s awesome training tools to help continue the professional development of yourself and others
• Stay Connected: Communicate clearly via Slack and Email

Coaching:

• Be Hands-On: Deliver our awesome curriculum and high-fives in equal measure
• Keep your finger on the pulse: Actively coach 3-5 classes a week
• Track Progress: Use the KS Coaches App to monitor attendance and achievements
• Stay Active: Navigate a physically demanding environment with the energy of a kid on a sugar rush.
• Certification: Achieve Coach Certification through KidStrong HQ Training

Who You’ll Interact With:

• Supervise: Assistant General Manager, Lead Coach, and other coaches
• Collaborate: Center team members and families – you’re basically the glue
• Coordinate: Area Developer (Franchisee) and KidStrong HQ team members

We want to hear from people who have:

• Coaching Background: Experience with kids aged 15 months to 11 years
• People Skills: Chat up parents and guardians with ease
• Tech Savvy: Practical experience with Google, Microsoft and social media platforms
• CPR Certification (or willing to receive)

Competencies:

• High Standards: Set and uphold high standards
• Natural Leader: Lead from the front a beacon of KidStrong’s core values
• Goal-Oriented: Focus on achieving KidStrong’s goals – aim high, always
• Teacher: Ensure effective transfer of knowledge
• Professional: React well under pressure and treat others with respect
• Performer: Engage with high energy and clarity – think cruise director meets camp counselor
• Mentor: Develop and nurture relationships
• Organizer: Plan work activities and set realistic goals
• Communicator: Speak and write clearly and informatively
• Team Player: Balance team and individual responsibilities
• Adaptable: Embrace change and innovation

Perks:

• Work in a fun, energetic, and supportive environment.
• Make a real difference in kids' lives every day.
• Grow your career with ongoing professional development.