General Manager at Elway's B

Skyport Hospitality; Denver (CO); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance program (EAP)

Job summary

First Meridian Services, Inc. is seeking a General Manager to oversee daily restaurant operations, staff management, budgeting, and strategy to grow revenue while delivering exceptional guest experiences.

You’ll lead front- and back-of-house teams, ensure health and safety compliance, and partner with the Executive Chef to maintain high standards of quality and service. The role requires strong leadership, attention to detail, and the ability to drive results in a fast-paced airport environment.

Qualifications

• Highest standards of integrity and discretion.
• Strong understanding of restaurant operations.
• Highly organized, detail-oriented, and practical.
• Effective communication skills, coaching and leadership.

Responsibilities

• Oversee daily restaurant operations and service quality.
• Manage staff hiring, training, scheduling, and evaluations.
• Develop strategies to increase revenue and guest satisfaction.
• Monitor inventory and order supplies.
• Ensure health/safety compliance and sanitation standards.
• Review P&L with Director of Operations and act on variances.
• Handle customer complaints and maintain service excellence.
• Maintain financial records including budgets and payroll.
• Collaborate with Executive Chef to ensure quality food and smooth ops.
• Foster a positive, productive work environment.
• Ensure equipment is maintained and operable.

Skills

Restaurant operations

Leadership

Communication

Problem-solving

Flex nights/weekends/holidays

Education

High School diploma; some college preferred

ServSafe certification

Job description

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

SUMMARY

The General Manager is responsible for overseeing all aspects of daily operations to ensure a high-quality dining experience for guests. This role includes managing staff, inventory management, ensuring compliance with health and safety regulations, and driving business growth through strategic planning and excellent customer service. Strong leadership, organizational skills, and a commitment to delivering exceptional service are essential for success in this position.

BENEFITS & PERKS

• Salary Range: $110k-$130k per year, depending on experience and qualifications, plus quarterly bonus potential based on budgeted operating profit and applicable bonus program terms.
• Insurance: Health, Dental, and Vision available the first of the month following your start date; additional EAP, Critical Illness, Hospital Indemnity, and Life Insurance options available.
• Additional Benefits : Monthly cell phone stipend (opt-in), free employee airport parking, 401(k) available after 6 months, and employee discounts at Skyport restaurant and retail locations.
• Time Off: PTO accrual increases with tenure, plus 7 recognized holidays per year and paid leave provided in accordance with applicable state and federal laws.
• Growth : Supportive team environment with training and professional development opportunities.

PRIMARY RESPONSIBILITIES

• Oversee daily operations of the restaurant, ensuring efficiency and high standards of service.
• Manage staff, including hiring, training, scheduling, and performance evaluations.
• Develop and implement strategies to increase revenue and customer satisfaction.
• Monitor inventory levels and order supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Review monthly Profit & Loss statements with the Director of Operations and develop action plans to address areas of concern.
• Handle customer complaints and ensure excellent customer service.
• Maintain financial records, including budgets, sales reports, and payroll.
• Collaborate with the Executive Chef and kitchen staff to ensure smooth operations and high-quality food.
• Foster a positive and productive work environment.
• Ensure all equipment is properly maintained and operational.
• Conduct regular inspections to ensure the restaurant meets all regulatory requirements.

REQUIRED SKILLS/ABILITIES

• Highest standards of integrity and discretion, with proven ability to maintain confidentiality.
• Strong understanding of restaurant operations.
• Highly organized, detail-oriented, and common-sensical.
• Effective communication skills both verbal and written, including the ability to coach, direct, and influence a diverse group of individuals.
• A leadership style that promotes respect, collaboration, and teamwork.
• Demonstrated ability to troubleshoot and competently problem-solve.
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE

• High School diploma and some college preferred
• 5+ years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Experience with inventory management, budgeting, and financial reporting
• Extensive knowledge of restaurant operations, including front-of-house and back-of-house management, food safety regulations, and customer service standards.
• ServSafe certification required

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the General Manager to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies, and procedures.

Frequency of Physical Requirements
Bend: Occasionally
Climb/Crawl: Occasionally
Sit: Rarely
Kneel: Occasionally
Squat: Occasionally
Stand/Walk: Constantly
Frequency of Mental Requirements
Communicate Orally: Constantly
Evaluating: Frequently
Perform Calculations: Occasionally
Read/Comprehend: Regularly
Reason/Analyze: Regularly
Write: Occasionally

HIRING PROCESS

Application Deadline: September 23rd, 2026

This date represents our anticipated application deadline and may be extended based on business needs.

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.