General Manager/Assistant General Manager

McDonald's Restaurants Limited

Woodburn (IN)

On-site

USD 70,000 - 120,000

Full time

44 hours ago
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Benefits offered by this job

Paid vacation
Bonus incentive program
401k with match
Archways education
Medical coverage
Dental coverage
Vision coverage
Disability insurance
Life insurance
Pre-tax FSAs
Service awards

Job summary

McDonald's Restaurants Limited in Indiana is seeking a General Manager to lead a high-volume restaurant, drive Quality, Service, and Cleanliness, and partner with a leader to set goals and plan how to achieve them.

Ideal candidates have 5+ years in management and customer service, with prior GM/AGM experience preferred; a background in quick-service, hospitality, or retail is desired, and you must be 18 or older.

Qualifications

  • 5+ years of management experience required.
  • 5+ years of customer service experience required.
  • Previous experience as a McDonald’s General Manager/Assistant General Manager is highly preferred.

Responsibilities

  • Lead a team of Department Managers to achieve restaurant goals.
  • Coach and direct Department and Shift Managers to improve performance.
  • Set goals with your leader and develop plans to reach them.
  • Ensure high standards of Quality, Service, and Cleanliness across the restaurant.

Skills

Leadership experience
Customer service
GM/AGM experience
Team leadership
Hiring & coaching

Job description

Requirements

5+ years of management experience required. 5+ years of customer service experience required. Previous experience as a McDonald’s General Manager/Assistant General Manager is highly preferred.

The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high; this is a big job! The General Manager works with their leader to set the restaurant’s goals and create a plan to achieve them.

To meet restaurant goals, the General Manager doesn’t work alone. They lead a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Ideal candidates should have prior experience as a General Manager running high-volume locations. A background in quick-service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our restaurants.

Additional Info
  • Paid vacation
  • Very generous bonus incentive program
  • 401k plan with company match
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Medical, dental, and vision coverage
  • Pre-tax flexible spending accounts
  • Short- and Long-Term Disability, life, and accident insurance
  • Service awards

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all of the essential functions of this job.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Requsition ID: PDX_MC_7D637822-D2EA-4E3E-A22F-EF7CE8CB36A8_52169

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

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