General Manager – Arvada, CO – W. 67th Ave

Ziggi’s Coffee, LLC; Arvada (CO); Presencial; USD 55.000 - 70.000; Jornada completa

Descripción de la vacante

Ziggi’s Coffee, LLC in Colorado is seeking a General Manager who leads day-to-day operations with energy, accountability, and a customer-first mindset.

You will coach and develop a team, manage scheduling and labor, ensure quality coffee service, and uphold food-safety standards. This hands-on role focuses on culture, guest experience, and guiding store performance toward sustainable growth.

Formación

• 1–2 years of leadership in a coffee shop, café, or fast-paced hospitality.
• Strong knowledge of coffee service operations and guest experience standards.
• Proven ability to coach, develop, and retain team members.

Responsabilidades

• Lead all store operations to ensure a high-quality guest experience.
• Provide ongoing feedback to promote growth and accountability.
• Interview, onboard, and train new staff per company standards.
• Write and manage employee schedules and labor goals.
• Oversee inventory, ordering, and waste reduction practices.
• Maintain store cleanliness, food safety compliance.
• Drive performance using guest feedback and service metrics.
• Communicate with owners, leadership, and staff for alignment.

Conocimientos

Leadership

Team development

Communication

Guest experience

Descripción del empleo

Position Summary:

The General Manager is a hands-on, people-focused leader who brings energy, accountability, and direction to every shift. This individual is responsible for overseeing all aspects of store operations—from daily execu-tion to long-term team development. As a brand ambassador, the General Manager sets the tone for store culture, inspires excellence, and creates a welcoming space for both customers and team members.

Key Qualifications:

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Core Responsibilities:

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

What Success Looks Like:

• Your team is engaged, confident, and consistently meeting service expectations.
• Your store hits operational goals—labor, sales, quality, and guest satisfaction.
• You foster a strong, values-driven culture that reflects the Ziggi’s Coffee mission.
• You’re growing future leaders and building a sustainable bench for the store’s success.