General Manager - Arizona (Maricopa County)

Coffee & Tea, LLC; Chicago (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading coffee and tea company is seeking a General Manager to elevate guest experiences and manage daily operations at their Chicago location. This role emphasizes a love for coffee and tea, strong leadership, and community engagement. The ideal candidate will thrive in a vibrant team environment and uphold the company's core values of friendliness, respect, ownership, teamwork, and honesty.

Benefits

Team Member Discount

Vision, Life, and Health Insurance

Retirement Plan with Employer Match

Employee Assistance Program

Flexible Uniforms

Fitness and Shopping Discounts

Qualifications

• Strong leadership and team management capabilities.
• Experience in customer service and engaging community.
• Understanding of coffee and tea products.

Responsibilities

• Manage store operations and profitability.
• Train staff and enhance guest experiences.
• Engage with the community to attract guests.

Skills

Leadership

Customer Service

Mentoring

Job description

Arizona, USA Req #1137

Thursday, May 22, 2025

Position: General Manager

Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service-driven company? The Coffee Bean & Tea Leaf is seeking a General Manager to curate memorable experiences for our guests and team daily.

We are looking for friendly, dedicated, and creative individuals to lead our stores. Many of our General Managers started as Baristas!

If you want an opportunity to be yourself, have fun, and create loyal fans in your community, we want to hear from you.

Key Responsibilities:

• Become a coffee & tea expert. Share your passion through training and guest engagement.
• Attract new guests, especially through the store experience.
• Ensure a safe environment for employees and guests.
• Manage store profitability by tracking sales and overseeing daily operations.
• Implement visual merchandising to enhance guest experience.
• Build store presence by connecting with the local community.
• Mentor staff, including the Assistant General Manager, embodying CBTL's guiding principles.

We hire for our core values: Friendliness, Respect, Ownership, Teamwork, and Honesty — FROTH.

Benefits Include:

• Team Member Discount
• Flexible Uniforms
• Vision, Life, and Health Insurance
• Retirement Plan with Employer Match
• Pre-Paid Legal and Pet Insurance
• Employee Assistance Program
• Fitness and Shopping Discounts

About Us: Since 1963, The Coffee Bean & Tea Leaf has been a Southern California staple, now with over 1100 stores worldwide. We are passionate about our products, our people, and making a positive impact globally.

Our Products: We are committed to premium quality, sourcing only the top Arabica beans and the finest teas, with products developed at our state-of-the-art facility in California. We innovate continuously to bring new flavors and beverages to our fans.

Social Responsibility: We believe in making a difference, supporting coffee growers, and investing in our communities through programs like the Caring Cup. Our commitment to social responsibility is evident from seed to cup.