General Manager, Agencies

Fetch; United States; Remote; USD 292,000 - 344,000; Full time

Benefits offered by this job

Equity

401(k) matching

Medical, dental, vision

Education reimbursement

Flexible work environment

Job summary

Fetch seeks a General Manager to elevate its agency sales presence, reporting to the Chief Revenue Officer. You will lead a team of individual contributors and scale Fetch’s agency vertical with holding companies and independents.

You will visit clients on-site in New York or Chicago weekly, with flexible remote work outside engagements; this is a full-time US-based role. Bring 7+ years of direct sales management, GTM agency experience, and strong executive presence to shape roadmaps, partner

Qualifications

• 7+ years of direct sales management experience, with past experience managing managers.
• Direct experience leading agency development or agency-facing sales teams.
• Experience selling to major agencies and senior marketing, media, and executive contacts.
• Proven ability to set GTM strategy and scale revenue.

Responsibilities

• Partner with exec and sales leadership on go-to-market strategies and quotas.
• Lead and mentor your growing sales team and agency partners.
• Attend conferences and engage with prospective agency clients.
• Translate market needs into scalable product offerings and value propositions.
• Leverage data to demonstrate Fetch’s impact to brand partners.
• Collaborate with product, finance, and legal on contracts and deals.

Skills

Agency sales leadership

GTM strategy

Executive presence

Cross-functional collaboration

Sales leadership

Data-driven selling

Tools

Salesforce

Excel

AI tools

Job description

What we’re building and why we’re building it.

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

About The Role

• We're looking for a General Manager to elevate Fetch's presence with the Advertising Agency community. Reporting directly to the Chief Revenue Officer, you will be responsible for building and scaling our agency sales vertical.
• With your team of individual contributors, you'll make Fetch indispensable for agencies, including both holding companies and independent agencies. You’ll also partner closely with internal sales teams at Fetch to drive revenue.
• This individual will visit clients on-site in New York or Chicago weekly or as-needed. You can work remotely flexibly outside of client engagements.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities

• Partner with executive and sales leadership on go-to-market strategies, account planning, and quota setting.
• Meet with our General Managers across sales industries to ensure cohesive client communications with agency partners.
• Attend conferences and lead engagements with prospective and existing agency clients.
• Embody Fetch’s values in the leadership and management of your growing team; this means moving quickly, having a bias for action, having and fostering trust within the organization, and insisting on operational rigor. You’ll encourage your people managers to operate accordingly.
• You will be one of the most knowledgeable individuals at Fetch about our product offerings, strategy, and development of roadmap in the organization.
• Remaining up-to-date on media/marketing industry trends, ensuring Fetch and your team are aligned, and often ahead of emerging opportunities.
• As a vertical expert, you know how to tailor Fetch’s value proposition to the needs of your clients, entering into relationships that are beneficial to Fetch, its clients, and our users.
• Leverage data to show brand partners the power of Fetch in driving their business forward.
• Partner with cross-functional stakeholders in go-to-market, finance, and legal on contracts, setting, tracking, and achieving sales goals. Adapt as market conditions or business needs dictate.

Minimum Requirements

• 7+ years of direct sales management experience, with past experience managing managers.
• We're seeking direct experience leading high-performing agency development or agency-facing sales teams.
• Direct sales experience with “Big 6” agencies, primarily targeting senior-level marketing, media, and executive contacts.
• Track record of setting GTM strategy for a sales industry, enabling your sales team to scale businesses and increase revenue.
• A natural builder; you’ve led initiatives or teams where you had to write the playbook and then scale it.
• Product-minded; you understand how to take market needs and translate them into scalable solutions that work for users and partners.
• Strong executive presence and communication skills; you can sell a vision and handle complexity with confidence.
• Direct experience managing and successfully hitting or exceeding team and individual revenue goals.
• Experience working cross-functionally with teams like Product, GTM, Marketing, developing new client strategies and offerings driving scale and revenue.
• Experience using Salesforce, Excel (Data Analysis), and AI tools to drive efficiency across teams.

Preferred Requirements

• Experience leading a team that’s engaged and inspired to achieve and exceed KPIs and quotas.
• A track record of successfully growing existing and building new client relationships.
• Expert in objection handling, client education, and training sellers to do the same.

Compensation

• At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary for this position is $292,000-$344,000. The on-target earnings for this position is $394,000-$464,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
• Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
• Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [e-mail].