GENERAL MANAGER - A&G

Twenty Four Seven Hotels; Hemet (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with company contribution

Paid Time Off

Hotel Discounts

Job summary

Twenty Four Seven Hotels is seeking a dynamic General Manager for the Hampton Inn Suites in Hemet, California. This leadership role demands a results-driven professional adept at elevating guest experiences while maximizing financial performance.

As General Manager, you will oversee all aspects of property operations, emphasizing service excellence, team engagement, and compliance with brand standards. Your proven expertise will be crucial in aligning operational execution with ownership objectives.

You will benefit from competitive compensation, health coverage, and ample career growth opportunities within a vibrant and inclusive work environment.

Qualifications

• Minimum of 5+ years of experience in a General Manager role.
• Experience in boutique or premium hotels preferred.
• Strong leadership skills and ability to inspire teams.

Responsibilities

• Lead hotel operations and ensure guest satisfaction.
• Drive financial performance and alignment with ownership goals.
• Recruit and develop a high-performing team.

Skills

Leadership

Financial performance

Guest satisfaction

Revenue management

Education

5+ years as Hotel General Manager or equivalent

Job description

Our Hampton Inn Suites Hemet is currently seeking an experienced hospitality professional to serve as General Manager and lead the property to brand standards and Owner expectations. As leader of the team you will help craft inspired workplaces that enable all Associates to deliver kick‑ass guest experiences and maximize investor returns!

This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Summary

We are seeking a dynamic and results‑driven General Manager to lead our Hampton Inn Suites, a modern, design‑forward upscale property positioned to compete in a high‑demand, urban market.

This role is both operational and strategic requiring a strong culture leader who can elevate guest experience, drive financial performance, and serve as a visible ambassador for the hotel within the local community.

The General Manager is accountable for full property performance, including profitability, team engagement, guest satisfaction, and brand excellence, while aligning execution with ownership objectives and Twenty Four Seven Hotels performance standards.

Key Responsibilities

Strategic Leadership & Culture

• Establish and communicate a clear vision aligned with Hampton Inn brand positioning and ownership objectives
• Foster a high‑performance, accountability‑driven culture that emphasizes service excellence, professionalism, and associate engagement
• Serve as the culture leader and role model ensuring a guest‑first mindset across all departments
• Recruit, mentor, and develop department leaders; drive retention and internal advancement

Operations & Guest Experience

• Oversee all hotel operations, including Front Office, Housekeeping, Engineering, Food & Beverage, Sales, and Administration
• Deliver exceptional guest experiences across all touchpoints, ensuring strong performance on reputation platforms and guest satisfaction metrics
• Proactively resolve guest concerns and implement service recovery strategies
• Maintain compliance with brand standards, safety regulations, and operational procedures

Financial Performance & Asset Management

• Develop and execute annual business plans, budgets, and forecasts to achieve topline and bottom‑line goals
• Drive performance in key metrics, including RevPAR Index, ADR, occupancy, and GOP margin
• Analyze operational performance and financial data to identify opportunities and implement corrective actions
• Maintain disciplined cost controls, labor management, and profitability oversight

Sales, Revenue & Market Positioning

• Partner closely with Sales, Marketing, and Revenue Management teams to capture market share and drive demand
• Leverage data, technology, and creative promotions to enhance property positioning
• Build strong relationships with local businesses, tourism partners, and community organizations

Community Engagement & Brand Representation

• Serve as the public face of the hotel, representing the property in the local market
• Establish partnerships and visibility to drive local demand and strengthen brand presence
• Balance brand compliance with localized, entrepreneurial initiatives

Qualifications

• Minimum 5+ years of experience as a Hotel General Manager or equivalent senior leadership role
• Experience with lifestyle, boutique, or premium‑branded hotels strongly preferred
• Proven track record in driving financial performance, operational excellence, and guest satisfaction
• Strong leadership presence with the ability to inspire, develop, and retain high‑performing teams
• Demonstrated expertise in revenue management, sales strategy, and P&L oversight
• Advanced analytical, problem‑solving, and decision‑making skills
• Deep understanding of competitive market dynamics and local demand drivers
• Ability to balance brand standards with innovation and operational agility

Our Perks & Benefits

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

• Medical, Dental, and Vision insurance
• Ancillary Benefits to support your well‑being
• 401(k) with company contribution

Work‑Life Balance

• Paid Time Off (PTO) (based on FT or PT status)
• Paid Sick Leave to take care of yourself when needed (based on FT or PT status)

Career Growth & Support

• On‑the‑job training and mentorship
• Clear pathways for advancement within the company

Extra Perks

• Associate Referral Program - get rewarded for bringing in top talent
• Hotel Discounts - enjoy the exclusive rates at our properties
• Daily Pay - Access to your pay when you want it!

Equal Opportunity Employer

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Notice to California Applicants

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment‑related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.