General Manager (58036)

ATS FAMILY; Fort Wayne (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Applied Technical Services, LLC (ATS) is seeking a General Manager for ENI Labs in Fort Wayne, IN to lead calibration operations and drive business growth. The GM will develop forecasts, budgets, and growth plans, and collaborate with regional leadership to ensure a culture of safety and operational excellence.

The role requires 8+ years in calibration with 3+ years of management, P&L responsibility, and strong leadership and communication skills to guide cross-functional teams at multiple

Qualifications

• Eight years of calibration experience including three years of management
• 3+ years of P&L responsibility; multi-site experience preferred
• Ability to perform electrical, dimensional, temperature, pressure, and mechanical calibrations
• Experience in a growth-oriented business is strongly preferred
• Strong experience in managing and unifying operational processes and leading a culture of continuous improvement
• Exceptional customer interaction skills with the ability to build strong relationships and drive growth
• Strong leadership with integrity, dependability, and a strong work ethic

Responsibilities

• Own full P&L of the market and develop annual plans, manage financial performance and expenses
• Develop staff through goals, training, and career development opportunities
• Foster a positive, engaged workforce and communicate regularly with team members
• Plan and execute business development and sales strategies to scale growth
• Develop annual plans focusing on growth, staffing, and space constraints
• Collaborate with teams to manage operational overhead and compliance with standards
• Lead safety and ensure compliance with laws and company policies
• Partner with Finance, HR, IT, and Legal to support operations
• Build cross-functional relationships at local and corporate levels
• Lead a cross-functional team and drive continuous improvement

Skills

Calibration experience

P&L management

Multi-site experience

Electrical calibration

Communication skills

Leadership

Continuous improvement

Customer relationships

Team leadership

Education

Engineering degree

Tools

Microsoft Office

Job description

Job Details:

Job Location: SOURCE DETECTION - FORT WAYNE, IN, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: Up to 25%

Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,050 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

ENI Labs, a division of ATS, is a well-established materials testing and inspection service organization in FT WAYNE, INDIANA. We are currently seeking a passionate, enthusiastic General Manager.

Summary:

Reporting to the Regional Calibration Director, Midwest, the role of the General Manager is to actively drive business growth and profitability. As a member of a collaborative operations leadership team, the GM will work closely with regional leadership to develop forecasts, budgets, and growth plans. The GM will be a visible leader internally and externally and must possess the ability to influence and lead dynamic cross-functional teams, and the ability to cultivate a culture of safety, accountability, and operational excellence.

Responsibilities:

• Responsible for the full P&L of the market, the GM will develop annual plans, manage financial performance throughout the year, and oversee expenses
• Provide leadership and the development of department staff through setting goals and objectives; identifying and arranging appropriate training and career development opportunities for employees at all levels; encouraging teamwork and sharing of best practices; fostering an environment of innovation and technical excellence; and planning the succession of employees with the skills to meet future company and customer needs.
• Connect and communicate with team members regularly to foster a positive environment and an engaged workforce
• Partner with the corporate revenue generation team to plan and implement business development and sales strategies to scale business
• Develop & implement annual plan(s) focused on increasing business, assessing staffing needs and spatial constraints.
• Work closely with team members to effectively manage operational overhead
• Work with Quality team to ensure adherence to 17025 standards
• Take corrective action on nonconforming customer issues assuring implementation of sustainable solutions
• Partner with corporate support functions including Finance and Accounting, HR, IT, Safety and Legal.
• Lead safety and ensure compliance with all laws, policies, regulations, and easement terms governing work on and off site and help our customers achieve success.
• Establish and maintain effective working relationships within the department, company, and industry; maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities.

Required Experience and Skills:

The successful candidate should be excited by opportunities to add value to our clients with Calibration experience. Strong communication skills, collaboration and courage to challenge the status quo will be critical to success in this role.

• Eight years of experience in Calibration including three years management responsibilities
• 3+ years of P&L responsibility; multi-site experience preferred
• Ability to perform electrical, dimensional, temperature, pressure, and mechanical calibrations
• Experience in a growth-oriented business is strongly preferred
• Strong experience in managing and unifying operational processes and leading a culture of continuous improvement
• Exceptional customer interaction skills with the ability to build strong relationships, driving satisfaction, and facilitating growth
• Strong leader with integrity, dependability, and a strong work ethic.
• Must be results-oriented, proactive, and confident with the ability to balance multiple deliverables and drive financial success
• Excellent communication and interpersonal skills with demonstrated ability to develop high-performing teams
• Project a sincere desire and ability to work within a cross-functional, matrix team environment, both locally and at a corporate level
• Industrial Technology Associates, Bachelors in an Engineering field, or similar degree preferred but not required.

Additional Requirements:

Certificates or Licenses Required:

• Computer Skills including experience With Microsoft Office Platforms
• Industrial Technology Associates, Bachelors in an Engineering field, or similar degree preferred but not required
• Valid Driver's License

Physical Requirements:

• Maneuvering to and around equipment
• Bending, kneeling, stooping, and reaching
• Climbing stepstools or ladders
• Lifting and moving equipment weighing up to 50 pounds
• Transporting to various locations within customer site

Work Environment:

Work is performed primarily in an office environment with limited privacy and exposure to noise from others conducting business. The remainder of work is performed on job sites in the field, driving to and from the worksite. Associates may be exposed to hazardous equipment, toxic substances, noise from equipment, and depending on external weather conditions, wind, rain, cold, and heat. Associates may be required to work in excess of 8 hours in a day and/or 40 hours per week.

U.S. Persons Only:

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a)U.S. citizens or nationals; (b)U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Equal Employment Opportunity Statement

We are an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.