General Manager 5 - Food/Patient Services

Sodexo Group; Allentown (Lehigh County); On-site; USD 75,000 - 110,000; Full time

Job summary

Sodexo is seeking a General Manager for Patient Services at Lehigh Valley Hospital. This leadership role demands high-level oversight of patient dining operations, aiming to enhance patient satisfaction through superior service and team leadership within a dynamic healthcare environment.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• 5 years of management experience in a food service or healthcare setting.
• Proven track record of strong team leadership.
• Demonstrates financial acumen and data analysis.

Responsibilities

• Oversee day-to-day patient dining operations and meal delivery.
• Lead and develop a large team focused on service excellence.
• Ensure compliance with food safety and quality standards.

Skills

Team Leadership

Culinary Production Knowledge

Financial Acumen

Interpersonal Skills

Computer Proficiency

Attention to Detail

Education

Bachelor’s Degree

Job description

Role Overview

Is managing a large team your superpower? Bring your talent to a new role at Sodexo.

Sodexo is seeking a General Manager 5-Patient Services to lead operations at Lehigh Valley Hospital – Cedar Crest, the largest campus in the network with 1,227 beds, located in Allentown, PA. Allentown is the fastest-growing major city in Pennsylvania and just a short drive from Philadelphia – the City of Brotherly Love.

This is a high-impact leadership role for a confident, experienced professional who thrives in fast-paced, high-volume environments and is passionate about delivering top-tier patient dining services.

Join a team where patient satisfaction and quality outcomes are at the heart of everything we do. Apply today to make a meaningful impact at Sodexo and Lehigh Valley Hospital.

What You'll Do

• Provide oversight of day-to-day patient dining operations and meal delivery systems

• Lead and develop a large team with a focus on engagement, performance, and service excellence

• Ensure a high level of food safety, quality, and regulatory compliance

• Drive achievement of company and client financial goals

• Build and maintain strong relationships with clients, patients, and nursing leadership

• Develop strategic plans that align with client expectations and Sodexo standards

• Foster a positive, collaborative work environment for frontline teams and management staff

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Have a proven track record of strong team leadership in a healthcare or large-scale food service setting

• Bring culinary production knowledge and are well-versed in safety and sanitation protocols

• Excel in prioritizing multiple demands with professionalism and attention to detail

• Possess excellent interpersonal and communication skills

• Demonstrate financial acumen, computer proficiency, and experience with reporting and data analysis

• Are customer-focused, adaptable, and results-driven

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degreeor equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years