General Manager 5 - Food

Sodexo; New Bern (NC); Hybrid; USD 100,000 - 125,000; Full time

Job summary

Sodexo is seeking an experienced General Manager 5 to lead operations at CarolinaEast Health System in New Bern, NC. This is a high-impact leadership role focused on operational excellence and building a high-performing team.

You'll oversee large-scale food service operations, manage finance, develop talent, and partner with hospital leadership to elevate patient and service experiences. The role demands strategic, people-focused leadership.

Qualifications

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 4-5 years

Responsibilities

• Oversee large-scale food service operations across one or more sites with focus on service, quality and compliance
• Lead teams, manage financial performance, and build partnerships with hospital leadership
• Drive strategic initiatives that support growth and customer satisfaction

Skills

Leadership

Financial acumen

Client relations

Strategic thinking

Operational agility

Education

Bachelor's degree

Job description

Sodexo is seeking an experienced General Manager 5 to lead operations at CarolinaEast Health System in New Bern, NC. This is an exciting opportunity for a strategic, people-focused leader to drive operational excellence and build a high-performing team.

CarolinaEast is a 350-bed, full-service nonprofit health system serving the coastal Carolina region. Lead a dynamic healthcare operation while partnering with hospital leadership, developing talent and elevating the patient and overall service experience.

About the job

In this high-impact leadership role, you’ll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You’ll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $100000 - $125000

Incentive Eligibility:

Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Lead large, complex operations where your strategic thinking and leadership truly make a difference.
• Shape a high-performing team culture focused on accountability, innovation, and service excellence.
• Collaborate closely with senior stakeholders to influence long-term operational success.
• Own and impact financial performance through effective budgeting, forecasting, and cost management.
• Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction.
• Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities.
• Make a lasting mark by helping to define and deliver best-in-class food service experiences.

What you’ll bring

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.
• Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.
• Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.
• Client relationship management skills and the skillset to influence key stakeholders at all levels.
• A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 4-5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.