General Manager - 1776

Jiffy-Lub; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses for Jiffy Lube University (JLU

Employee discounts on parts and full‑s

Employee Assistance Program

Job summary

Jiffy Lube is hiring a General Manager to lead a fast-paced automotive service center and accelerate your career. You will guide a high-performing team, drive customer satisfaction, and oversee daily operations while upholding Jiffy Lube standards.

You’ll focus on financial performance, team development, and safety, managing schedules, training, and performance assessments in a customer-driven environment.

Qualifications

• 1+ year of retail service management experience (KPIs, budgeting, calculations).
• Strong English communication (written and verbal).
• Ability to use computers, online tools, and documentation systems.

Responsibilities

• Open and close the store, maintain a clean and professional workspace.
• Hire, train, schedule, coach, and evaluate team members, including disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and OSHA/environmental compliance.
• Perform additional tasks assigned by the District Manager.

Skills

Retail service management

Customer service

Communication skills

Leadership

Multitasking

Safety awareness

English proficiency

Education

High school diploma or equivalent

Tools

POS systems

Computers & documentation systems

Job description

Job Description

Jiffy Lube Is Hiring for a General Manager!

Lead a High‑Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability -- all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You'll Do (High‑Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi‑outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth‑minded, willing to train and develop
• Ability to multitask in a fast‑paced environment
• Strong safety awareness
• Employer/employee‑funded medical, dental, and vision plans
• Employer‑funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Employee discounts on parts and services
• Employee Assistance Program

Bring your leadership, drive, and passion for people -- we'll bring the growth, support, and opportunity.

Ready to Lead With Impact?

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

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