General Manager 1118

Team Car Care West, LLC (US); East Hill (WA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401K plan w/ company match

Biweekly Bonus Incentives

Career advancement opportunities

DailyPay

Employee Discount

Employee Referral Bonuses

Medical/dental/vision insurance

Job summary

Team Car Care West, LLC (US) in Kent, WA is seeking a General Manager to lead store operations and drive customer satisfaction. You will oversee training, policies, attendance, and safety while guiding the team to deliver efficient service and strong store performance.

You will manage inventory, budgeting, scheduling, and POS operations, and lead safety and policy meetings to ensure a compliant and productive workplace.

Qualifications

• Experience leading store teams and achieving goals.
• Strong guest service focus and problem-solving skills.
• Budgeting, forecasting, and P/L awareness.

Responsibilities

• Provide prompt and courteous guest service, resolve guest problems and complaints.
• Maintain inventory with knowledge of cost of goods, turnover, ordering, and receiving.
• Oversee budgeting, sales forecasts, and store profitability; monitor labor and scheduling.
• Maintain and supervise store facilities and equipment, and ensure safety and policy compliance.
• Train and coach teammates; conduct orientation and performance evaluations; enforce policies.

Skills

Store leadership

Guest service

Budgeting / P/L

Job description

Job Title:General Manager 1118Location:24037 104 Ave SE Kent, WA 98031Compensation:$24.00 - $28.00Worker Type:EmployeeTime Type:Full timeJob Description:Embark on a rewarding career journey with us today as a General Manager!FULL-SERVICE REWARDS:401K plan w/ company matchBiweekly Bonus IncentivesCareer advancement opportunitiesDailyPayDo not need to pay for toolsEmployee DiscountEmployee Referral BonusesFleet Referral BonusesMedical/dental/vision insurance benefits 30 days after 1st day of workNo early mornings/late nightsNo late nights or early morningsPerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.PTO after 180 daysSpot bonuses through our internal rewards programUniforms paid for and launderedGEAR UP FOR YOUR ROLE:Join our team as a General Manager and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities.HOW YOU WILL DRIVE SUCCESS:Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaintsMaintain inventory control with thorough knowledge of the cost of goods, turn-ratio, ordering and receiving products, etc.Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understanding factors which affect sales and profit such as guest counts, marketing, weather, etc.Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.Troubleshoot and coordinate the on-going maintenance of the POS systemProvide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisalsHold teammates accountable and utilize appropriate teammate performance management techniques when necessaryArrange for employment advertising, interview, and select teammatesMonitor staffing levels and adjust accordingly to maintain labor controlConduct Teammate Orientation meetings if needed at your locationProvide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate directions to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrenceOpen and close the store as necessaryComplete daily, weekly, and monthly paperwork and ship or store paperwork as necessaryMaintain and enforce proper cash controlsPartner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contactedAssist at other locations as directedUNDER THE HOOD – WHAT YOU’LL NEED:Establish clear expectations to the team, delegate effectively, promote our Respect in the Workplace policyMaintain an Open-Door policy, be approachable and communicate regularly with all team membersFollow up on all issues in a timely mannerConduct staff meetingsHold subordinates accountable, confront unacceptable performance and discipline appropriatelyMeet company goals, providing clear vision / direction / strategy to subordinates and to set an example for attitude, professionalism, and work ethic at the locationStrong work ethic; independently motivated to produce results with limited influence from othersHard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamworkAbility to review, analyze, and interpret information, identify problems, and make decisionsAbility to read, understand, and follow procedures and guidelinesDepending on location, our stores may be open 7 days a week, which may include weekends and some holidaysCommitment to following established safety policies and proceduresEqual Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.