General Manager(05030) - 339 Bartow Rd

Domino's; Lakeland (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Domino's in Lakeland, Florida, as a Shift Manager, where you will handle all aspects of store operations. This role involves managing staff, ensuring customer satisfaction, and adhering to strict operational standards.

Responsibilities include delivering pizzas, controlling costs, and maintaining a clean store environment. Candidates must have excellent communication skills and the ability to thrive under pressure.

Qualifications

• Must have a valid driver's license and a safe driving record.
• Ability to comprehend and give correct written instructions.
• Ability to navigate within designated delivery areas.

Responsibilities

• Manage shift operations and ensure adherence to policies.
• Deliver products to customers while following safety protocols.
• Maintain store cleanliness and assist with inventory control.

Skills

Customer service skills

Ability to work under stress

Strong communication skills

Mathematical skills

Job description

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example and follow all policy and procedures 100% of the time and expect the same from your crew.

• Staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and are now successful Domino's franchise owners. Opportunities exist from assistant manager to general manager, franchisee, and corporate operations.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals, creating an environment where all team members can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our people come first at Domino's Pizza.

GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

TRAINING

Orientation and training provided on the job.

COMMUNICATION SKILLS

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

ESSENTIAL FUNCTIONS / SKILLS

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders; motor coordination required for rapid and accurate movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigation skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain, multi‑story buildings, private homes, and other delivery sites while carrying product.

WORK CONDITIONS

Exposure to: Varying weather, temperature extremes, fumes, cornmeal dust, cramped quarters, hot surfaces, sharp edges, moving mechanical parts.

Sensing: Talking, hearing, vision (near, mid‑range, far), night vision for driving, ability to differentiate hot and cold surfaces.

Temperaments: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, make judgments and decisions.

ADDITIONAL INFORMATION

PHYSICAL REQUIREMENTS

• Standing: Most tasks performed while standing; surfaces include ceramic tile or linoleum. Height of work surfaces 36" - 48".
• Walking: For short distances and durations. Delivery personnel travel between store and vehicle and customer's location.
• Seating: Paperwork normally completed at a desk or table.
• Lifting: Bulk product deliveries (up to 50 lb, 3' x 1.5") loaded by hand truck.
• Carrying: Large cans (3 lb 7 oz), pizza sauce (30 lb), dough trays (12 lb each – three at a time).
• Pushing: Move trays on dollies; force up to 7.5 lb.
• Climbing: Infrequent navigation of stairs or ladders; during delivery stairs may be >5 flights.
• Stooping/Bending: Forward bending at pizza assembly and front counter; time for 30-45 s repeated.
• Crouching/Squatting: Occasionally to stock shelves and clean low areas.
• Reaching: Continuously up/down/forward; above 72" to turn on/off oven controls.
• Driving: Deliver pizzas within designated area; multiple per shift.
• Tools & equipment: Use pencils, pens, computers, telephones, calculators, pizza cutter and peel.
• Driving specific duties: Deliver product by car to customer doorstep and distribute flyers.
• Requirements: Valid driver's license, safe driving record, insured vehicle.