General Manager (04278) - 8703 W Broad St

Domino's; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

401(k) with company match

Paid time off

Employee stock purchase program

Career advancement opportunities

Mental health support services

Discounts on menu items

Full training

Excellent career opportunities

Job summary

A leading fast-food chain in Richmond, Virginia is seeking a General Manager to oversee daily operations, ensuring outstanding customer service and operational excellence. The ideal candidate will have at least one year of manager experience in a fast-paced environment. This role offers a full benefits package, competitive salary, and opportunities for career advancement. Join a team that values inclusion and fosters a thriving culture of innovation.

Qualifications

• Minimum of one year of prior General Manager experience in a fast-paced service environment.
• Experience in recruiting, retaining, and developing multiple employees.
• Proven ability to work as a part of a team to achieve a common goal.
• Excellent verbal and written communication skills.
• Ability to lead and hold teams accountable.

Responsibilities

• Manage Store Operations and Drive Results.
• Recruit, Develop and Retain Best-in-Class Talent.
• Provide Best-in-Class Customer Service.
• Provide Best-in-Class Customer Service
• Operate and Troubleshoot Technology

Skills

Customer service

Team leadership

Problem solving

Decision making

Conflict resolution

Food safety

Team development

Recruiting

P&L management

Team leadership

Education

High School equivalent education level

Tools

POS systems

ATS technology

Job description

The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.

We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.

That’s why we are committed to building a culture that welcomes, seeks to understand, and values everyone’s whole self.

OUR VALUES

• The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
• We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
• That’s why we are committed to building a culture that welcomes, seeks to understand, and values everyone’s whole self.

Job Description

A General Manager (GM) oversees a company’s daily operations, drives strategic growth, and ensures departmental efficiency and profitability. The GM is responsible for leading all aspects of a Domino’s store operation, ensuring consistent delivery of outstanding customer service, high‑quality products, and operational excellence. This role oversees team management, sales growth, cost control, and compliance with company standards and policies. The GM creates a positive, motivating environment that fosters team development.

What we offer

• A safe, rewarding, and fast‑paced working environment
• Competitive salary, bonus eligibility, and benefits package
• Medical, dental, vision; 401(k) with up to 5% company match; education assistance; employee stock purchase program; paid time off, parental leave, mental health, and family support services for full‑time store team members
• Full training with an industry‑leading brand
• Excellent career opportunities
• Awesome discounts on menu items

Responsibilities

• Manage Store Operations and Drive Results
• Recruit, Develop and Retain Best‑in‑Class Talent
• Manage Food Safety and Team Member Safety
• Provide Best‑in‑Class Customer Service
• Operate and Troubleshoot Technology

What we’re looking for

• Minimum of one year of prior General Manager experience in a fast‑paced service environment
• Understand and demonstrate basic operations procedures and cost management capabilities
• Experience in recruiting, retaining, and developing multiple employees
• Ability to lead and promote team members and food safety protocols
• Excellent customer service skills
• Ability to operate and troubleshoot technology (POS, ATS, etc.)
• Valid driver’s license with safe driving record meeting company standards preferred

Qualifications

Minimum job requirements:

• Must be at least 18 years of age
• Fast food/quick service restaurant experience preferred
• High School equivalent education level
• Proven ability to lead by example and ensure accountability from a team
• Proven ability to problem solve and resolve customer concerns and/or complaints
• Strong decision making and conflict resolution skills
• Proven ability to set goals and set up plans to achieve them
• Proven ability to work as a part of a team to achieve a common goal
• Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)
• Excellent verbal, written, and communication skills

Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Carrying/Pushing
• Climbing
• Stooping/Bending
• Crouching/Squatting
• Reaching

Additional Information

Domino’s Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.