General Manager

Wawa, Inc.; Wesley Chapel (FL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with matching

Paid time off and parental leave

Store discounts

Job summary

Wawa, Inc. in Wesley Chapel, Florida, is seeking a dedicated Manager to oversee daily store operations and ensure optimal performance. This role includes leading a team, managing financial outcomes, and fostering a customer-focused environment.

The ideal candidate will have strong leadership experience in a fast-paced environment, be highly organized, and excel in communication and problem-solving. Wawa offers a competitive salary range of $75,000 to $90,000, comprehensive benefits, and bonus incentives.

Qualifications

• Flexible availability to work various shifts, including weekends and holidays.
• Proven ability to coach, develop, and inspire career growth in individuals.
• Solid understanding of store financials and their impact on business performance.

Responsibilities

• Oversee daily store operations ensuring safety and service.
• Monitor trends and develop action plans for optimal results.
• Hire, train, and develop a high-performing team.

Skills

Leadership experience

Communication skills

Customer service

Organizational skills

Problem-solving

Education

High School Diploma or GED

Job description

Overview

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. We’re a caring team dedicated to helping our Associates fly high together. We’re committed to helping communities and one another at every turn, because when we fly together, there’s no limit to how far we can go.

Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

What You’ll Do

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
• Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
• Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
• Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

Benefits

• Inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. Benefits include medical, dental, vision, and mental health coverage; ESOP; 401(k) + matching; Education Assistance Program; store discounts; paid time off; paid parental leave; and access to additional benefit and wellness programs.
• Eligibility for benefits is defined under the terms of the plan(s).

Qualifications

• High School Diploma or GED equivalent
• Flexible availability to work various shifts, including weekends and holidays
• Proven leadership experience in fast-paced retail, food service, or fuel environments
• Proven ability to coach, develop, and inspire career growth in individuals
• Excellent communication, customer service, and relationship-building skills
• Highly organized, detail-oriented, and able to manage multiple priorities independently
• Skilled in problem-solving, critical thinking, and decision-making
• Solid understanding of store financials and their impact on business performance
• Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results

The projected salary range for this position is $75,000-$90,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.