General Manager

McDonald's

Waverly (TN)

On-site

USD 65,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

10–15 days paid vacation
8 paid holidays
Education through Archways to Opporutn
Medical, dental, and vision coverage
Short- and Long-Term Disability
Life and accident insurance
Service awards
Employee Resource Connection

Job summary

McDonald’s is seeking a General Manager in Tennessee to lead a high-volume restaurant and ensure top-tier Quality, Service, and Cleanliness. You will work with leadership to set goals and create plans to achieve them, while guiding Department Managers and developing the team for long-term success.

Ideal candidates have GM experience in quick-service or hospitality/retail settings. You must be 18+ to supervise a corporate-owned or franchised McDonald’s restaurant.

Qualifications

  • Led teams to meet restaurant goals and standards.
  • Coached and guided Department/Shift Managers.
  • Set and tracked restaurant goals with leaders to drive results.
  • Developed and implemented plans to achieve quality, service, and cleanliness targets.
  • Experience in high-volume, quick-service or hospitality/retail environments.

Responsibilities

  • Run a profitable restaurant while upholding McDonald’s customer standards.
  • Lead Department Managers and provide coaching and direction.
  • Hire and develop Department and Shift Managers as needed.
  • Ensure adherence to safety, health, and cleanliness policies.

Skills

Leadership
Team management
Coaching
Goal setting
Customer service

Job description

Requirements

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a General Manager at a McDonald’s Franchise owned restaurant is eligible for incredible benefits including:

  • 10-15 days paid vacation
  • 8 paid holidays
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Medical, dental and vision coverage
  • Short- and Long-Term Disability, life and accident insurance
  • Service awards
  • Employee Resource Connection

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

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