General Manager

Barbouzard; Washington (District of Columbia); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Employee meals

Annual bonus program

Referral bonus program

Career growth opportunities

Professional training

Job summary

Barbouzard, a French-Mediterranean restaurant near the White House, seeks a dynamic Restaurant Director of Operations to create a seamless FOH dining experience with a talented team. The role offers strong earning potential, culinary and beverage collaboration, and opportunities for growth within an expanding hospitality group.

The candidate will oversee daily dining and bar operations, uphold Barbouzard's hospitality standards, coordinate interdepartmental service flow, and lead, mentor, and

Qualifications

• Minimum 2 years of management experience in a high-volume, service-driven restaurant.
• Experience hiring, training, and mentoring FOH staff.
• Ability to perform under pressure and resolve issues promptly.
• Excellent communication and decision-making skills.

Responsibilities

• Oversee daily operation of the dining room and bar to ensure seamless service execution.
• Lead, mentor, and develop the front-of-house team.
• Establish SOPs for critical FOH processes and ensure staff adherence.
• Coordinate service flow between front-of-house and back-of-house teams.
• Monitor labor targets and assist CFO in reviewing labor costs.

Skills

TOAST POS

RESY

OpenTable

Communication

Critical thinking

Decision making

Team leadership

Staff development

Job description

Barbouzard, the French-Mediterranean restaurant helmed by renowned Chef Cedric Maupillier, around the corner from the White House, brings alive the French Rivieria setting alongside authentic coastal cuisine for an unforgettable hospitality experience.

The team is searching for a dynamic Restaurant Director genuinely interested in creating a seamless FOH dining experience alongside a talented and committed team.

If hospitality is your passion, commitment to excellence is your motto, and opportunity to grow and make your mark in the capital city is your desire, we would love to talk to you!

This position offers a comprehensive package including:

• Competitive Pay with Top Earning Potential
• Complimentary Employee Meals
• Annual Bonus Program
• Referral Bonus Program
• Professional Growth within an expanding hospitality group
• Oversee daily operation of the dining room and bar to ensure seamless service execution.
• Maintain the highest standards of hospitality and professionalism
• Ensure lighting, music, cleanliness, and atmosphere reflect Barbouzard’s brand identity
• Supervise and ensure compliance with opening and closing procedures
• Coordinate service flow between front-of-house and back-of-house teams
• Lead, mentor, and develop the front-of-house team
• Establish SOP’s for all critical FOH processes to firm overall structure needed for successful FOH execution, while ensuring staff understanding and compliance.
• Conduct quarterly performance reviews to create basis for staff retention/attrition
• Recruit, hire, and develop front-of-house staff to ensure all onboarde are Barbouzard brand ambassadors able to reach sales targets.
• Lead and monitor scheduling, training, and service performance standards
• Ensure staff knowledge of menu, wine list, and cocktails with ongoing testing in place.
• Maintain authority over FOH hiring, discipline, promotion, and termination decisions
• Conduct pre-shift meetings. Lead daily line-ups before service to review the night’s menu modifications, rare wine features, VIP arrivals, floor mapping, and service/sales goals.
• Conduct weekly staff management meetings.
• Liase with Beverage Director to ensure beverage program standard remains congruent with overall dining experience.

Guest Experience & Hospitality

• Create a hospitality culture centered on personalized service Build relationships with guests to reach set goal of recurring client base.
• Cultivate relationships with high-profile guests, VIPs, and frequent diners by maintaining a detailed database to include guest preference systems.
• Circulating through the dining room during service to subtly gauge guest satisfaction, build rapport, and handle highly escalated service complaints discreetly.
• Collaborate with Ownership and the Executive Chef on special events and wine dinners
• Review / monitor overall experience from music program to hospitality across food and beverage to ensure alignment with curating/sustaining a refined brand attracting our target market.
• Participate in weekly meeting with CFO and Head of Accounting to review provided labor targets (budget to actual) to proactively control labor cost.
• Review financial reports and P&L during recurring ownership meetings to ensure overall budget compliance and financial goals.

Desired Qualifications:

• A minimum of 2 years of management experience in a high-volume, service-driven restaurant
• Proficiency with TOAST, RESY, AND OPEN TABLE SYSTEMS
• Excellent communication, criticalthinkingand decision-making skills
• Experience hiring, training, and mentoring FOHstaff
• Proven ability to work well under pressure and solve issues
• Positive attitude with self-drive to foster overall success

DIRECTOR OF RESTAURANT OPERATIONS:

Details:

Barbouzard, the French-Mediterranean restaurant helmed by renowned Chef Cedric Maupillier, around the corner from the White House, brings alive the French Rivieria setting alongside authentic coastal cuisine for an unforgettable hospitality experience.

The team is searching for a dynamic Restaurant Director genuinely interested in creating a seamless FOH dining experience alongside a talented and committed team.

If hospitality is your passion, commitment to excellence is your motto, and opportunity to grow and make your mark in the capital city is your desire, we would love to talk to you!

This position offers a comprehensive package including:

• Competitive Pay with Top Earning Potential
• Excellent Training & Career Development Opportunities
• Complimentary Employee Meals
• Annual Bonus Program
• Referral Bonus Program
• Professional Growth within an expanding hospitality group

Essential Duties

Restaurant Operations

• Oversee daily operation of the dining room and bar to ensure seamless service execution.
• Maintain the highest standards of hospitality and professionalism
• Ensure lighting, music, cleanliness, and atmosphere reflect Barbouzard’s brand identity
• Supervise and ensure compliance with opening and closing procedures
• Coordinate service flow between front-of-house and back-of-house teams

Team Leadership & Staff Development

• Lead, mentor, and develop the front-of-house team
• Establish SOP’s for all critical FOH processes to firm overall structure needed for successful FOH execution, while ensuring staff understanding and compliance.
• Conduct quarterly performance reviews to create basis for staff retention/attrition
• Recruit, hire, and develop front-of-house staff to ensure all onboarde are Barbouzard brand ambassadors able to reach sales targets.
• Lead and monitor scheduling, training, and service performance standards
• Ensure staff knowledge of menu, wine list, and cocktails with ongoing testing in place.
• Maintain authority over FOH hiring, discipline, promotion, and termination decisions
• Conduct pre-shift meetings. Lead daily line-ups before service to review the night’s menu modifications, rare wine features, VIP arrivals, floor mapping, and service/sales goals.
• Conduct weekly staff management meetings.
• Liase with Beverage Director to ensure beverage program standard remains congruent with overall dining experience.

Guest Experience & Hospitality

• Create a hospitality culture centered on personalized service Build relationships with guests to reach set goal of recurring client base.
• Cultivate relationships with high-profile guests, VIPs, and frequent diners by maintaining a detailed database to include guest preference systems.
• Circulating through the dining room during service to subtly gauge guest satisfaction, build rapport, and handle highly escalated service complaints discreetly.
• Collaborate with Ownership and the Executive Chef on special events and wine dinners
• Review / monitor overall experience from music program to hospitality across food and beverage to ensure alignment with curating/sustaining a refined brand attracting our target market.

Financial Leadership

• Participate in weekly meeting with CFO and Head of Accounting to review provided labor targets (budget to actual) to proactively control labor cost.
• Review financial reports and P&L during recurring ownership meetings to ensure overall budget compliance and financial goals.
• Ensure operational decisions support long-term profitability

Desired Qualifications:

• A minimum of 2 years of management experience in a high-volume, service-driven restaurant
• Proficiency with TOAST, RESY, AND OPEN TABLE SYSTEMS
• Excellent communication, criticalthinkingand decision-making skills
• Experience hiring, training, and mentoring FOHstaff
• Proven ability to work well under pressure and solve issues
• Positive attitude with self-drive to foster overall success

More detail about Barbouzard, please visit https://culinaryagents.com/entities/994400-Barbouzard