General Manager

Heritage Golf Group; Venice (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Venetian Golf Club in Venice, FL, part of Heritage Golf Group, seeks an experienced General Manager to lead all club operations and create an outstanding member experience. The role requires building a high-performing team, engaging with members, and driving financial and operational performance.

The ideal candidate is a hands-on, approachable leader with strong business acumen and a passion for exceptional service and club culture. Florida private-club leadership preferred.

Qualifications

• Experience leading private club, golf club, or hospitality operations.
• Proven ability to manage multi-department teams and budgets.
• Strong financial acumen with budgeting and forecasting.
• Excellent interpersonal and communication skills.
• Visible, approachable leader with member-focused mindset.
• Bachelor’s degree preferred; industry certifications are a plus.

Responsibilities

• Provide leadership for all Club operations and department leaders.
• Build and retain a high-performing management team.
• Ensure exceptional member experiences across all areas.
• Develop and manage annual operating and capital budgets.
• Monitor financial performance, labor, expenses, revenue, and results.
• Oversee golf operations, F&B, member services, and club amenities.
• Ensure compliance with club policies and safety standards.
• Collaborate with Heritage Golf Group on strategic initiatives.

Skills

Leadership experience

People management

Interpersonal skills

Communication

Education

Bachelor’s degree preferred

Industry certifications a plus

Job description

Venetian Golf Club, part of the Heritage Golf Group portfolio, is seeking an experienced and dynamic General Manager to lead all aspects of club operations. This highly visible leadership role is responsible for delivering an exceptional member experience, developing a strong team, and driving the overall financial and operational performance of the Club.

The ideal candidate is a proven private club or hospitality leader who is equally comfortable engaging with members, developing department leaders, and managing the business. We are looking for someone who brings a hands-on, approachable leadership style, strong business acumen, and a genuine passion for creating an outstanding club culture.

About Venetian Golf Club

Located in beautiful Venice, Florida, Venetian Golf Club offers a welcoming private club experience centered around golf, dining, and social activities. The Club provides an inviting environment where members can enjoy exceptional service, build lasting relationships, and take advantage of the Southwest Florida lifestyle.

As part of Heritage Golf Group, Venetian Golf Club combines its unique local character and member-focused atmosphere with the resources and support of a growing national portfolio of golf and country clubs.

Key Responsibilities

• Provide overall leadership and direction for all Club operations and department leaders.
• Build, develop, and retain a high-performing management team while fostering a positive and accountable workplace culture.
• Maintain a highly visible and engaged presence throughout the Club, building strong relationships with members and employees.
• Ensure an exceptional and consistent member experience across all areas of the Club.
• Proactively seek member feedback and identify opportunities to enhance engagement, satisfaction, and retention.
• Develop and manage annual operating and capital budgets.
• Monitor financial performance, labor, expenses, revenue, and departmental results.
• Partner with department leaders to improve operational efficiency and overall Club performance.
• Recruit, coach, and develop department leaders while establishing clear expectations and accountability.
• Promote strong communication and collaboration across all Club departments.
• Provide leadership and oversight of golf operations, food and beverage, member services, and other Club amenities.
• Oversee the overall condition, presentation, and maintenance of Club facilities and amenities.
• Partner with Heritage Golf Group leadership on strategic initiatives, capital projects, and opportunities to enhance the property.
• Ensure compliance with applicable Club policies, safety standards, and operational requirements.

Qualifications

• Significant leadership experience within a private club, golf club, resort, hospitality, or similarly service-driven environment.
• Previous General Manager, Club Manager, Assistant General Manager, or comparable senior leadership experience strongly preferred.
• Demonstrated success leading multi-department operations and management teams.
• Strong financial acumen with experience managing budgets, forecasting, labor, and operating results.
• Exceptional interpersonal, communication, and relationship-building skills.
• Proven ability to develop teams and create a culture of accountability and exceptional service.
• Highly visible, approachable, and comfortable interacting regularly with members, employees, and senior leadership.
• Strong understanding of private club operations, member expectations, and the importance of building long-term member relationships.
• Bachelor’s degree preferred; relevant industry certifications are a plus.